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Ultragigagigantic@lemmy.world to Lemmy Shitpost@lemmy.world – 454 points –

Corporations get away with so much putting conflict resolution behind customer service hell.

I don't blame the workers at all, I'm sure they have "unprecedented call volume" all the time which means short staffed with stressed out people trying their best.

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Bro this is so extra, you KNOW this place is a toxic shit hole if dude went to protest with a whole ass electric griddle lmao

Bonus: you have bacon to bribe the facilities/IT person with when they come round looking for blood after the breaker pops for the 5th time today

Was about to say, that is a fuckton of breakfast sausage he's got on there. Either he's sharing, bribing, or he wants to be on My 600 lbs Life before 2025

Nah man, if you spend those calories pumping iron then it's okay, i mean, look up "kali muscle food"

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My employer had a policy written for this scenario and warned office workers about non- approved appliances in our cubicles. Anything to cook/heat was spelled out, several examples given. But never an electric griddle, which to me should sort of be the first thing that comes to mind

Yeah it seems like this would be one of the more offensive appliances. I mean something like a coffee maker probably wouldn’t be that bad. Then there’s something like a stand mixer… I’d be interested in the range of appliances such a policy uses as examples of violations.

From memory it was anything with an exposed heat source or high wattage- Toaster, hot plate, personal space heater, microwave, toaster oven, hair dryer, fondue fountain are what come from my memory. (At our desks mind you)

We had at least 3 microwaves in our floors break room, a few toasters, fridges, etc. Thinking about it, it was less about disturbing others or personal injury and more about fire hazards.

If it were just the heat source then I could probably get away with my stand mixer. Not sure if that qualifies as “high voltage.”

Not gonna lie, when I worked help desk this shit wouldn't have even raised an eyebrow. When my shift started at 5am, we didn't give a fuck. So long as you answered the calls and helped the client, the shit you had at your desk didn't matter.

I was gonna say the same thing. I got to tier two sprint tech support (which is just tier one with a hold time) and I was always making food in my cubicle. I didn't eat during lunch, I just did laps around the building to work off all the shit I ate while I was on calls.

This is my experience with call centers as well

Lucky all of the ones I worked at had a clean desk policy

They wouldn't even let me have a pen and paper

We were allowed pens, but the paper was a special color and not allowed to leave the room. Data privacy. But as bothersome as this was, as a customer I'd be delighted to know my privacy is taken so seriously.

When I did that work, they encouraged everyone to put people on hold when looking anything up because it reset your call timer and made the numbers look better.

I remember triple clicking hold. That is, putting them on hold for 1 second, taking them off hold for 1 second, then going on a true hold for a minute or two. It greatly lowered the hold time average and it was quick enough they couldn't hear it happen.