Adobe to update vague AI terms after users threaten to cancel subscriptions

ForgottenFlux@lemmy.world to Technology@lemmy.world – 308 points –
Adobe to update vague AI terms after users threaten to cancel subscriptions
arstechnica.com

Adobe has promised to update its terms of service to make it "abundantly clear" that the company will "never" train generative AI on creators' content after days of customer backlash, with some saying they would cancel Adobe subscriptions over its vague terms.

Users got upset last week when an Adobe pop-up informed them of updates to terms of use that seemed to give Adobe broad permissions to access user content, take ownership of that content, or train AI on that content. The pop-up forced users to agree to these terms to access Adobe apps, disrupting access to creatives' projects unless they immediately accepted them.

For any users unwilling to accept, canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost. Adobe justifies collecting these fees because a "yearly subscription comes with a significant discount."

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The problem isn't the clarity of the terms.

The problem is that we all know they are lying and don't believe a word they say.

"We are sorry you noticed, we didn't think anyone would read all that." -Adobe, probably

Stop threatening, and just cancel already.

What happened to the vigor of society's cancel culture? Why are we not canceling corporate abuse like this? Or Microsoft's? Or Google's? Or Amazon's? Did we forget about cancel culture? Or are we just fine with being pawns in their dystopian capitalist games? Cancel culture had the potential to make real change, and we allowed corporations to cancel cancel culture for their capital gains.

There's big client companies that have already cut them off, and they won't bother coming back for the same price and unsubstantiated changes, Adobe is changing this now because they are now bleeding.

I like to think the large corporations, specifically the social media giants, purposefully did everything in their power to water down the term through algorithm manipulation to ensure cancel culture or anything like it is ridiculed to the point that everyone becomes apathetic about it since it now applies to anyone/thing you don't like.

All these companies are really testing how much you can erode customer trust. Let's see how that plays out.

They've set the board, and are betting they're too big to fail and that enough choice has been eliminated consumers won't have viable options.

Your move America.

Americans too wrapped up in shiny AI hype

-signed American citizen

"canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost" You cannot unilaterally change the T&Cs without an option to opt out of the new conditions, but still insist on the old T&C terms. WTF is wrong with Adobe, are they stupid?

Hahaha these asswipes can write what they want, and do the exact opposite.

And mark my words, they will get caught doing it.

And the best part is that there will be no consequences! :)

I don't think the problem was only with what they would do with the content but that they would have access to it in the first place.

Its photo editing software, not a surveillance platform, wtf?

It's a surveillance platform that lures victims in with the promise of being photo editing software. It is also photo editing software, but this is not its main purpose for Adobe. Adobe started this surveillance a long time ago.

I already cancelled. Fuck adobe. I'll use Krita and Gimp.

Too late. I already canceled. FOSS is the future.

I've been using Krita for art and I really like it. The FOSS tools have been getting increasingly better and better, Blender, Godot, and Krita are the ones I've used recently and I love them so much.

Now I just want better FOSS video editing.

Kdenlive is acceptable for small video editing but I suppose you mean something up to the standard of Davinci Resolve or close

Yeah, the FOSS tools right now are usable but they're nowhere near on the level of stuff like Blender.

I'm hoping that eventually the FOSS tools get on par or exceed commercial ones... though it's going to take time.

Fuck "update". Fuck " clarify". Actually CHANGE.

New terms. "All your base are belong to us!"

Clear enough for all of you? Bend a knee and giveth to the corporation!

Ahh shit they noticed now lets roll back nice and slow see how far we can take it

This is the best summary I could come up with:


Adobe has promised to update its terms of service to make it "abundantly clear" that the company will "never" train generative AI on creators' content after days of customer backlash, with some saying they would cancel Adobe subscriptions over its vague terms.

For any users unwilling to accept, canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost.

Adobe justifies collecting these fees because a "yearly subscription comes with a significant discount."

On X (formerly Twitter), YouTuber Sasha Yanshin wrote that he canceled his Adobe license "after many years as a customer," arguing that "no creator in their right mind can accept" Adobe's terms that seemed to seize a "worldwide royalty-free license to reproduce, display, distribute" or "do whatever they want with any content" produced using their software.

But he acknowledged that those terms were written about 11 years ago and that the language could be plainer, writing that "modern terms of service in the current climate of customer concerns should evolve to address modern day concerns directly."

Another user in the thread using an anonymous X account also pushed back, writing, "Point to where it says in the terms that you won’t use our content for LLM or AI training?


The original article contains 521 words, the summary contains 206 words. Saved 60%. I'm a bot and I'm open source!

Merely threaten .. ball-less cowards.

They will remain owned, then, possessed-carrion, instead of owning their own autonomy..

The frog in the slowly-heating-pot is us.

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