Amazon CEO reportedly told remote employees: ‘It’s probably not going to work out’ - The Verge
Amazon CEO Andy Jassy recently told employees that those who do not want to return to the office at least three days a week should consider finding employment elsewhere. According to a recording obtained by Insider, Jassy stated "It's past the time to disagree and commit," adding that if employees cannot commit to the new hybrid work model, "it's probably not going to work out for you at Amazon." He characterized the decision to have employees return to the office part-time as a "judgment call." Notably, Jassy said employees are free to leave if they do not want to comply with the hybrid work requirement. This makes clear that Amazon has not changed its stance on returning to office work despite some employees preferring full remote arrangements.
When COVID hit and the company I was with at the time went 100% remote, upper management discovered our productivity went up. That same company started forcing people back into the office as soon as they could. Watching a team of executives intentionally harm their company and try to justify it was wild. It wasn't about being profitable, it was about control for controls sake.
And real estate. Don't forget real estate.
To be honest, it is also a bit about productivity. Doing full remote will in time become less efficient, at least I notice an uptick in how smooth interactions go after we have been physically together a bit more. There is no reason why it has to happen all the time, though.
But the task for management should really be to make people want to come to the office. I.e. make it a better place to be than at home, and ensure commutes are short and flexible. In my team, the typical commute is about 10 minutes, and most of us will go to the office to meet, have lunch, and get a break from home. We are social creatures, and meeting people is good for us.
During an interview, a high-tech company insisted on being at the office 4 days/week, said no-thanks to my application when I asked to come on average 2 days/week in the office due to the commute.
I understand the need to have regular in-person meetings, but insisting on coming 3-4 days/week in the office when then work can be done remotely seems more about control than productivity. It's also extra unpaid hours spent commuting.
I tell you one way they could do that - offer extra money to people for every day they're in the office, to offset the expenditures on gas, maintenance, and incidentals, as well as the opportunity cost of time lost on commute and preparing meals. I did the math, with the thirty minute commute one way, I save about $2.5K a year on gas alone.
As someone who has the option to go full remote but does not do well with it, I'd be happy to at least get extra stuff covered. My public transportation is not cheap, and the food situation is a mess.
It probably wouldn't work, but I've been wondering whether it would be possible to use the shareholders of publicly traded companies against them in these situations.
I've seen people mention that companies are obligated to maximize profits for their shareholders (might not be true everywhere, and my knowledge on the subject is extremely limited).
If there was data available for a given company that showed that profits were increased during a period where a substantial part (or all) of the employees worked from home, and then the company starts forcing the employees back to the office, could the board not be called upon to force the company to keep people in work-from-home-mode? Would the company not be obliged to do that, to maximize the profits? It seems to me that this would be in the best interest of the shareholders.
Nope, because the biggest shareholders in the vast majority of companies are financial institutions like Blackrock, that coincidentally have large commercial real estate portfolios as well.
Individual shareholders are a drop in the ocean next to that immense amount of centralized wealth. When you think of shareholders, it's not even the 1%, it's a couple hundred people who own everything.
Thanks, that makes perfect sense, and gels perfectly with my knowledge on the subject being ridiculously limited 😅
Are there any really big companies that don't have shareholders? Just curious if it's even possible to get really big without selling stock. Guess it's probably a thing that even if there are any that don't, they probably still have investors. Would be fun to know if there are companies out there that managed everything just on their product, growing organically I guess.
edit: to partially answer my own question, here is Wikipedia's list of the largest private non-governmental companies by revenue.
You can get reasonably big, but in most Western markets public companies who are owned by the same few institutions have a controlling anticompetitive share.
I suspect this is partially a result of change, not that work from home was implemented. Shaking up a work environment (for something more desirable to the employee) is always a morale and productivity boost. Move everyone from a bull pen to offices, or move to a new facility where there are fewer distractions and new equipment, or simply change the work schedule to a 9x9 or 4x10 and you'll see short term gains. .
Regardless of the cause of the productivity boost, full time WFH will come at the expense of training young (or new to the field) employees. Ironically, part of the cost of training new employees comes out of the billable hours of the experienced ones. I wouldn't be surprised to see a 20%-25% reduction in output of an employee who is given an intern or new hire to mentor. That won't happen when you're remote because the new hire can't constantly bug you for simple requests, ask for more work, or require active review and monitoring of their work process. But in a couple of years, you'll have two people at 100% (nominal) output in return for the loss in productivity of the mentor.
It's said that it takes 150% of the annual salary in costs to a company to replace someone. Having mentored young engineers, most cost me far more in the first year than I billed, and it took close to 3 years to break even - and that's at a relatively low salary. To have mentored someone remotely for the first year would have likely taken even longer to get them up to speed and profitable. In the short term, moving your office of independently competent individuals remote should absolutely produce a boost in productivity.
Anyway, it's this long view that is the actual, actionably logic behind the return to the office. That isn't to excuse the micromanagers who's only job was to walk around and remind people to put covers on their TPS reports - they are no more than overpaid hall monitors and a relic that should die. It also doesn't excuse the upper managers who never understood the concept of sunk cost in college and feel that they need to fill the seats in the building where they have another 8 years on their lease.
Employers these days don't bother with that any more, so that doesn't explain it.
Google just told me that three million people graduate from college each year full of technical knowledge but with effectively zero workplace skills and more than 5 out of 6 get jobs. All those people pretty much need to be trained from scratch. Does it affect every workplace? No. But for the vast majority of large companies there is a constant flow of fresh blood they need to beat into the corporate mold.
1 out of every 6 college graduates not getting a job is a full-blown jobs crisis.
"In the first six months post graduation", is the qualifier to that stat, I believe
When I was a kid, a college degree was a job ticket, so that's still seriously alarming.
Easy layoffs without having to pay severance, can just claim they refused to move.
Amazon built up half the property in south lake union and Bellevue and now they're trying to justify why they did that. God knows they could have saved a ton of money if they hadn't.
Now's the perfect time for competitors to arise that haven't wasted enormous amounts of resources on that kind of thing, and who can draw on a nice big pool of talent looking to leave Amazon.
If I were predisposed toward conspiracies I would definitely be convinced by now that every medium-to-large business owner in the country was part of a secret cabal who made a pact to demand return to office for whatever terrible reason sounded good to them.
My own workplace is mandating a hybrid model for any employees within 30 miles of an office after "much research, discussion, and debate with employees." They've typically been very reasonable and generous to their workforce, and I just don't understand what they're thinking, honestly.
As to conspiracies, it's not really the businesses, it's the property.
My company leased their office & remote work has lead to a increase in production so we're getting a smaller office & staying remote.
Hilariously, the data don't back them up, my wife does research on this very topic for a company. The dollar signs do though, they have to justify the property expenditures.
No. That's sunk cost fallacy.
If they've already bought and paid for the buildings, they are not losing more money by not using them.
In fact, they probably save money on things like maintenance, overhead, security on physical sites when they're not being used. They could also be renting those spaces out, or straight up selling.
It's hurting the commuting industry.
Smart company would be selling the property before the prices crash
Sell it to who?
Relevant owls 🦉🦉
Don't most companies have Blackrock on their board, who had been buying real estate for the better part of the last 5 years.
Commercial property values. They want the offices full so their investment retains value. Dassit.
I don't get this argument. Most business don't own any property. The office buildings are rented.
From my (very limited) understanding, the underlying reason is the health of the national economy.
A bunch of businesses giving up their office space would destroy the commercial real estate market, and that could trigger another economic recession/depression. It could take the economy years to recover, costing companies billions, and bankrupting some of them. Even fierce competitors will work together in order to prevent that from happening. (I’m not sure how realistic that fear is; I’m just explaining their reasoning.)
So, while an individual corporation would benefit in the short term by moving to a building that’s only one third as big, the long term risks to the economy scare them off. In fact, the only reason working from home is still being discussed is because there’s a shortage of skilled workers. Companies can’t dictate terms quite as strongly as they could a few years ago. Employees see working from home as a major perk, or even a necessity. Inflexible companies invariably lose some of their best people, so they have to allow at least a few work from home options.
Personally, I like seeing corporations being forced to compromise.
It's amazing how for a culture that fetishizes "freedom" we're willing to accept a reality where you have to give it up for half your waking life just to live and provide for your family.
I wish we would stop.
What really amazes me as a european is that while I still think we have to work too much for our modern times we only do a fraction of your average work hours and that cases no issues whatsoever.
It's almost as if working more is not necessarily more productive
"Disagree and commit" = do what I say or quit. Worker exploitation has many douchey buzz phrases.
It's funny, because the original purpose of that phrase was "There is a period during which you can voice your concerns about new or changed ops and procedures, and once the dust has settled, you'll feel better about what comes out of the oven because you had a hand in making it." Instead, the new age Jack Welch management types saw the phrase and decided it means "You don't have to like what we say but you have to obey it."
Surprisingly, the latter interpretation does not lead to a happier healthier workplace with high retention rates. Who would've thought?
Thanks for the history, I am not surprised it evolved like that. Reminds me of Agile. It was a great concept that morphed into 'micromanagement with extra steps' in many shops.
It's not intended to. It's intended to make the CEO happy.
I suspect that the natural next evolution is dropping the option to disagree, and requiring fake enthusiasm a la Walmart.
Dictatorship of the bourgeoisie in action in the land of the free
This sort of statement always makes me raise an eyebrow. There are very few situations where employees are not "free to leave" and most of them are not good.
This is your friendly reminder to not use Amazon. Give up a small convenience so that you can vote with your wallet.
Small convenience? A lot of goods these days can only be bought online, and buying them from a no-name website is a great way to get your card number stolen. Using Amazon is basically mandatory.
This is just false. That thing you’re buying from Amazon? Just go to the manufacturer’s website and buy it directly. Or if it’s a no-name thing like a generic charging cable, just buy it from literally any other generic [category] retailer.
My wife and I got sick of paying for prime, so we decided to try going a couple months buying as much as we can directly from the brand’s website. It’s easy. Customer service is way better, selection is way better, I don’t have to worry about getting fake crap. Only downside is that shipping usually takes longer, but that’s a small price to pay.
Amazon sucks.
That works if the manufacturer is reputable, but if I want to buy some obscure gadget from a Chinese company whose name looks like the result of somebody mashing their face on a keyboard, no way in hell am I buying it direct.
Are those guys really any better than Amazon?
Side note: one nice thing about Amazon is I can have items delivered to a locker at a nearby grocery store, instead of having it sent to my apartment building and hoping the courier delivers it to me and not someone else with a vaguely similar name. Couriers keep delivering other people's packages to me. I even encountered one courier who didn't speak English and couldn't read apartment number signs, and had to basically do his job for him. It's seriously disturbing how bad package delivery is these days. Is there some way to get non-Amazon deliveries sent to some reliable pickup location?
Buy it from aliexpress for 1/4 the price.
For sure. They’re not all great, but they’re all better than Amazon if you’re looking at things from a worker treatment or anti-monopolistic standpoint. I’ve never heard of best buy workers pissing in jars because they can’t take a long enough break to go to the bathroom.
Now if only Best Buy had a complete selection of computer parts. I miss Fry's so much.
Dude you had to bring up Fry’s, every time I think about that place a single tear rolls down my cheek.
Walking into that store used to feel like waking up in Christmas morning.
There is a lot to criticize Amazon for, but this wouldn't be anywhere near my top pick.
Maybe it's time to consider alternative cloud providers at work. AWS is pretty good but they're going to alienate a ton of talented engineers by doing this.
This is an important point. What cloud providers are flexible on engineer working conditions? I’d imagine they’d all be smaller scale providers?
I know from a friend that works for GCP that they are up his ass to get back into the office and have been for a while. Not sure on Azure but I think you’re right that it’s probably going to be small cap places.
Brain drain is terminal for a technology product (most of the time). In the short term I'll focus on making our products portable (migrating ec2 init scripts to docker, using frameworks for server less instead of using direct apis etc...). And when the time comes switch to whatever is best.
The mentality of these people are exactly like slave owners.
Time for unionized office work
Hilarious that the company that pioneered cloud solutions and made working from home for a ton of people ridiculously easier decides that their employees don’t deserve to work from home. Something something corporate office real estate crisis.
If we've learned anything from recent real estate crises, it's that once again, the losses will be socialized, with golden parachutes aplenty.
Reminds me of how I read awhile back that commercial mortgage-backed securities are pretty prevalent in today's major investment portfolios. This more recent article reads to me like, "don't panic, everything is fine, nothing to worry about here"
Wait until you hear about Zoom: https://www.businessinsider.com/zoom-ceo-employees-return-to-office-2023-8?op=1
Tbf this is the same guy that absolutely raked his own company’s flagship software over the coals while telling them it’s time to come back to the office
guys come work for my company we have embraced the work remote life style.
Alright I'm in. What do we do for the world?
Honestly as long as it's not "Accrue money for bezos so he can shoot his phallic rockets into space" it's probably better for the world.
I'm in
"You're coming into the office too, right?"
. . .
"You'll be in the office too?"
Startups wringing their hands in anticipation
Am I glad I got out of that toxic place.
If somebody told me it's past time to commit I'd commit to calling them a cunt. What a horrible horriblw cunt
I’m lucky in that my employer went the opposite direction. Downsizing our local office and just letting us all be 100% remote. We’re a geographically distributed group so it doesn’t make sense to enforce office requirements.
🤖 I'm a bot that provides automatic summaries for articles: ::: spoiler Click here to see the summary Thousands of workers signed a petition against the mandate and staged a walkout in response.
In a recording of the meeting obtained by Insider, Jassy told workers, “It’s past the time to disagree and commit,” adding that “if you can’t disagree and commit... it’s probably not going to work out for you at Amazon because we are going back to the office at least three days a week.”
The Verge reached out to Amazon with a request for comment but didn’t immediately hear back.
On top of ongoing layoffs, Amazon has been cracking down on employees who refuse to return to the office.
In July, leaked messages seen by Insider suggested that Amazon would force a “voluntary resignation” on employees who don’t relocate to the in-person hubs where their teams work while others just began quitting on their own.
The company has also started sending warnings to workers about their in-person attendance, according to Insider.
Saved 46% of original text. :::