So you did not notice that they didn't actual do anything...? But were happy that their mouse was moving around...?
This is what I fail to get. You give people things to work on. Why do you want to spy on them instead of just looking at the results? Even if someone spends half the time watching YouTube, if all the work is done... who cares?
The lesson is to work really, really slow
This is actually exactly the lesson. If the issue in this case was the mouse jiggler, then just working slow would be perfectly fine?! Are they all stupid?
If you work in an office job you will find that it’s all a scam. You must work very slow. Otherwise, you get rewarded with MORE WORK.
The beauty of it all is that you can be the most productive person at the company and save the company wads of cash, but show up 15 min late for work a few times and you're fired.
I was written up due to having tasteful stripes on my otherwise business casual shoes. Two stripes. I’m a non client facing computer monkey. Everything in the office is a weird game of house that everyone has just forgotten that they’re playing.
It's a juggle between having too much work and being bored for 7 hours.
I dont think wanting to use your free time effectively is stupid.
How is that what I said? The stupid is about wanting such absurd things instead of actual productivity.
I know people who use the mouse jiggler. They get all their work done and are good employees.
I'm a manager at a large company and have employees who work mostly from home. I don't bother checking if their picture has a green or yellow mark next to their name. If they respond to my emails quickly and get their overall work done, I'm happy.
Their productivity is naturally increased because they aren't force to re-authenticate on their laptops because they were inactive for 5 minute while reading a report or going to the bathroom. Or worse, if they have multiple laptops because of security or compliance reasons, and one will inevitably be inactive forcing yet another sign in.
This is the real reason I have one of those damn mouse jigglers. The timeouts on our laptop are CRAZY short, like 5 minutes tops. Just stepping away for some coffee or to take a shit then I have to re-authenticate. Heaven forbid I make myself a toasted bagel or something!
It's even worse as I work 95% inside multiple virtual machines in the cloud that also timeout (and in some cases shut down) so there are multiple layers of password +2fa just to get back to whatever I was doing.
So yeah, $10 USB device from Amazon allows me to not spend a hour a day just having to re-auth.
BAGELS ARE FORBIDDEN, WORK SLAVE!!! /s
I added 10% to my estimate for login and authentication issues. The manager was not amused.
My previous work started cracking down on having us write down what we were up to in the day to the minute. I was doing 5m blocks, got in trouble. I switched to the by the minute bullshit and also logged the time spent logging my time and they were not amused either but couldn't really do anything about it. That whole job was as much time convincing them I was working as time spent actually working, which meant I ended up not working very much because I felt strangled all the time and I had built a bunch of effective ways to lie to them about my day
You had to log your time to the minute? I would quit instantly if my job got down to 5m increments, fuck that shit. Sounds like it is a former job so you made the right decision getting out of there.
Yeah it was bad. I really needed that job since I was saving to move to Seattle and most the other jobs paid in rejected potatoes. I was there for a few months after the track by minute stuff happened so not great but I did get out of there
How pathetic is the state of business that it wastes so much time we have to do that?
Pharmaceutical sector. They can be very paranoid.
Yup, I hate that Microsoft chat programs no longer give you the option of showing available whenever signed in. Has to force it's own system of timeouts and away. So people will start emailing me thinking I'm away when I'm just waiting for a ping. Ended up installing Caffeine and having it press Shift so that the system will recognize that I'm actually alive and available.
You didn't need admin privileges to install that?
It was a long time ago, but I'm pretty sure I just put it in the windows Startup folder. It's not installed as a service or anything.
There often are portable versions of programs that you don't have to install.
I just tried. IT is one step ahead, the site is blocked 😂
Could do it on a personal computer and load it on USB? Idk, just thinking out loud right now
I could email it to myself, (Flash Drives are prevented) but it's not worth it. I am extremely fortunate that my company does not give two shits about micromanaging, and so no one really cares about my status. It's just annoying to me that it goes yellow so quickly, but it's not worth the risk.
Fair enough, I'm glad you're not being held to arbitrary metrics that show nothing about actual effort or work done.
It's one of several reasons I'm still here despite being severely underpaid! 😂 😭
I get that, sometimes not being harassed is worth a pay cut.
There’s an old but IMO still very relevant white paper by Microsoft titled “So Long, And No Thanks for the Externalities: The Rational Rejection of Security Advice by Users”. It argues that security measures often cost more in employee time (and hence wages) than the potential benefit. It’s an interesting read and I think about it whenever our chief of security cooked up with another asinine security measure.
I have Teams installed on my phone (in a special work partition). A mouse jiggler let's me move around the house, go on walks, change the laundry all while being able to immediately respond to anyone reaching out.
Management is pretty bad about actually doing their jobs to keep a steady stream of work coming my way. They're too disorganized to actually plan effectively so there's always one team under crunch while everyone else is waiting around for them to finish.
If I ever actually tell them I don't have enough work to do, they'll happily fill my time with extremely obvious bullshit busywork (like, why don't you take yet another HR diversity survey?) So I just don't say anything and let the work trickle in and everyone seems really happy with this setup (3 straight years of very positive reviews). A mouse jiggler letting me be 'on call' during the slow months has been huge for my sanity.
That's what salaried positions are supposed to be like. You're getting paid for the job, not the hours.
You’d like to think that, but the last several years have proven beyond a doubt that they’re much more concerned that we’re sitting at our desks during set hours than any actual outcomes.
The more the old lies are proven as lies, the closer we get to the truth:
Just as important as "getting the job done" is the notion among many employers that they truly believe that with their payroll they are buying human lives and happiness. That if they are paying a worker for their time and labor that they are entitled to also dictate how that person feels about it...and if that worker is not sufficiently miserable, then they can be squeezed further.
I used to think that it was purely about money...that the idea was that if a worker ever got "all caught up" and had free time, then they should be generating more wealth for their employer in some other way...but then we had the pandemic.
The pandemic where lots and lots of workers had to suddenly do the whole work from home thing. And in that time, these employers were thrilled to go along with it, since it meant continuing to make money. And in that time, most office workers eventually turned out to be happier and even more productive.
...yet in the wake of the pandemic, many of these employers have chosen less productivity in exchange for bringing their employees back to offices. The only explanation for bringing employees back in who were happier and more productive from home is that these employers value the image of control and the ability to make their workers unhappy more than they value productivity and money.
The alternative explanation is that the employers have investments in corporate real estate and don't want their investments to lose value. Personally, I think that the the people at the top probably have investments in corporate real estate, while middle managers are the way you describe.
I don't think the people at the top usually care what the employees are doing so long as they're making money, and being in the office means they're keeping corporate real estate prices afloat. As such, being in office makes money for the executives, even if that money isn't made directly through the company.
Middle managers on the other hand, likely don't have any significant corporate real estate investments, nor are they as likely get significant bonuses for company productivity. As such, it makes more sense for their motive to be more about control than it is money.
That said, I do know some executives do indeed see employees the way you've described them; an infamous example comes to mind about the Australian real estate executive talking about how they needed to bring workers to heel and crash the economy to remind workers that they work for the company and not the other way around. I'm just not sure that many executives actually think about their workers in that much depth. I think if they did then we'd see a stark contrast of very ethical companies and highly abusive companies instead of the mix of workplace cultures we have now; because some ceos would come to the conclusion that a happy worker is a good worker, while others would become complete control freaks.
think about their workers in that much depth
They absolutely don't. It's a combination of apathy, an aversion to recognising a workers specific value, and the utility of letting them spin their wheels while you ignore them, so they don't have the cognitive capacity to do something bad for you like find a different work environment.
Seeing the world through this lens has been both freeing and disheartening...
No, that's not how employment works in this country. Employers pay people for the right to tell them what to do. You, as an employee, have sold your time to someone else. You are literally paid for the hours. Your employer is paid for the job. You are paid to do the things your employer tells you to do, which usually is part of the job they were paid to do.
Ofc all of this is subject to a whole mess of laws, regulations, policies, and whatever other horseshit HR decides to try. The important lesson is that you as an employee should NEVER put in work beyond the time you are paid to work.
That's why I used the qualifier "supposed to be"
Because it's not about getting work done, it's about having power over your employees.
Found the answer.
Slaves is what they want and we fail to provide it to them.
Even if someone spends half the time watching YouTube, if all the work is done... who cares?
They care because it means you could be doing even more work in the time allotted.
It’s the “if you have time to lean you have time to clean” of the white collar world, why would they be paying the peasants if the toil isn’t visible
Another way of putting it is that it's the "I paid for X, I want to use all of the X" of the upper management world.
These people are salaried. They don't owe companies hours.
No, they don't actually owe them shit. But the employer thinks they do.
"I paid for this traffic light, therefore I want to use all three bulbs at once"
capital sucks up all the surplus value of your labor. you don't get to keep it.
They don't have a real job....
According to the disclosures, the terminated employees worked in Wells Fargo's wealth- and investment-management unit.
Time and time again, these funds don't really beat the average of an index fund.
But the Uber wealthy dont like being lumped together with regular people. So they pay commissions to get the same performance, resulting in less profits than an ind x when it's all said and done.
But the company points to the small parts that do over perform, and downplays the bad parts.
Turn 1 million into 5 million, and it's easy to forget there was another 10 million that's worth 6 million now.
Sure you up a million, but you're focused on that 5x gain and not the 4 million loss. So before commissions it's a draw.
In real life there's interest, inflation, and lots of other stuff that muddies the waters.
It's like their version of horse racing, they bet on a bunch and hope one hits it big and pays off the losses on the others. It's the same as gambling and just as addictive.
So if these employees were answering their phone when a big client calls and letting stuff sit, their performance was probably fine.
Because it's not a real job.
I've been the one identifying the people who use jigglers. Usually it was a manager coming to us to look for a reason to fire a poor employee or a contractor trying to bill a suspiciously large number of hours for the work produced. If it was just poor performance, HR would make us do a PIP and waste 3 months on them. Violating security procedures and falsifying time sheets was an immediate termination. And for the contractors, you need evidence in order to refuse payment.
Btw, if you want to get away with it, don't use a software or USB one. Get one that interfaces with a regular mouse. Modern cybersecurity software logs every process executed and device connected.
But the USB one is going to be identified as a mouse (input device), you can even change the hardware id to be the same as the work mouse no?
USB devices have a hard coded vendor identifier and product identifier built into them that are issued from a central authority. The ones I saw were easily identifiable as not legitimate mice.
I know but you can change it, I think, at least in the bad usb devices that we use for red team
"because they might finish their work in 2 hours, which means they're stealing 6 hours of pay from us!" - Idiots who spent dollars obsessing over pennies.
I mean, if you can do it in 2 hours I think it's pretty fair to want you to do something else, but if it's whole day thing and you finish an hour early you're probably not going to be effective in that last hour anyway.
That's not the best time to start something completely new
This just punishes the people that are better or at least more efficient than their peers.
What they want and what they pay me for are never the same.
One thing to keep in mind: with "knowledge work", the work is never done - there's always more to do.
So for middle management it's really hard to measure productivity, so we get this nonsense.
This is also why Agile project management is so popular - it provides a daily metric of what's going on, what people are doing. It forces a granularity of communication (which for those of us with lots to do, gets pretty fucking annoying).
Exactly. I kind of don’t give a shit about how my employees manage their time. If they get the thing done when we both agreed it should reasonably be done by, and they’re reasonably available to support their coworkers during business hours, then they can play video games for half the day for all I care.
You measure the results, not the clicks.
That means you have to do actual management. Talk to people. Keep on top of workloads. Rebalance things. Build relationships. They don't have time for that - they have their own tasks to do. So they rely on the green checkmark to mean that lil Davey is being a good busy bee.
I don't know why things got to be this way.
But then you can't fire them and not have to call it a re org.
So you did not notice that they didn't actual do anything...? But were happy that their mouse was moving around...?
This is what I fail to get. You give people things to work on. Why do you want to spy on them instead of just looking at the results? Even if someone spends half the time watching YouTube, if all the work is done... who cares?
The lesson is to work really, really slow
This is actually exactly the lesson. If the issue in this case was the mouse jiggler, then just working slow would be perfectly fine?! Are they all stupid?
If you work in an office job you will find that it’s all a scam. You must work very slow. Otherwise, you get rewarded with MORE WORK.
The beauty of it all is that you can be the most productive person at the company and save the company wads of cash, but show up 15 min late for work a few times and you're fired.
I was written up due to having tasteful stripes on my otherwise business casual shoes. Two stripes. I’m a non client facing computer monkey. Everything in the office is a weird game of house that everyone has just forgotten that they’re playing.
It's a juggle between having too much work and being bored for 7 hours.
I dont think wanting to use your free time effectively is stupid.
How is that what I said? The stupid is about wanting such absurd things instead of actual productivity.
Finally. My low sensitivity for gaming is about to pay off.
"Did you see that email?"
"My cursor is on its way to check"
To quote Homer Simpson:
There fact that I have been told seriously, more than 0 times, to work more slowly in my life is insane to me.
It's a rachet effect. If you do things quickly, often enough, it'll just be expected. You won't be rewarded for it.
And you better be able to keep up that pace constantly for the next ten years.
You can certainly deliver things early, just try to stay at a sustainable pace.
I know people who use the mouse jiggler. They get all their work done and are good employees.
I'm a manager at a large company and have employees who work mostly from home. I don't bother checking if their picture has a green or yellow mark next to their name. If they respond to my emails quickly and get their overall work done, I'm happy.
Their productivity is naturally increased because they aren't force to re-authenticate on their laptops because they were inactive for 5 minute while reading a report or going to the bathroom. Or worse, if they have multiple laptops because of security or compliance reasons, and one will inevitably be inactive forcing yet another sign in.
This is the real reason I have one of those damn mouse jigglers. The timeouts on our laptop are CRAZY short, like 5 minutes tops. Just stepping away for some coffee or to take a shit then I have to re-authenticate. Heaven forbid I make myself a toasted bagel or something!
It's even worse as I work 95% inside multiple virtual machines in the cloud that also timeout (and in some cases shut down) so there are multiple layers of password +2fa just to get back to whatever I was doing.
So yeah, $10 USB device from Amazon allows me to not spend a hour a day just having to re-auth.
BAGELS ARE FORBIDDEN, WORK SLAVE!!! /s
I added 10% to my estimate for login and authentication issues. The manager was not amused.
My previous work started cracking down on having us write down what we were up to in the day to the minute. I was doing 5m blocks, got in trouble. I switched to the by the minute bullshit and also logged the time spent logging my time and they were not amused either but couldn't really do anything about it. That whole job was as much time convincing them I was working as time spent actually working, which meant I ended up not working very much because I felt strangled all the time and I had built a bunch of effective ways to lie to them about my day
You had to log your time to the minute? I would quit instantly if my job got down to 5m increments, fuck that shit. Sounds like it is a former job so you made the right decision getting out of there.
Yeah it was bad. I really needed that job since I was saving to move to Seattle and most the other jobs paid in rejected potatoes. I was there for a few months after the track by minute stuff happened so not great but I did get out of there
How pathetic is the state of business that it wastes so much time we have to do that?
Pharmaceutical sector. They can be very paranoid.
Yup, I hate that Microsoft chat programs no longer give you the option of showing available whenever signed in. Has to force it's own system of timeouts and away. So people will start emailing me thinking I'm away when I'm just waiting for a ping. Ended up installing Caffeine and having it press Shift so that the system will recognize that I'm actually alive and available.
You didn't need admin privileges to install that?
It was a long time ago, but I'm pretty sure I just put it in the windows Startup folder. It's not installed as a service or anything.
There often are portable versions of programs that you don't have to install.
I just tried. IT is one step ahead, the site is blocked 😂
Could do it on a personal computer and load it on USB? Idk, just thinking out loud right now
I could email it to myself, (Flash Drives are prevented) but it's not worth it. I am extremely fortunate that my company does not give two shits about micromanaging, and so no one really cares about my status. It's just annoying to me that it goes yellow so quickly, but it's not worth the risk.
Fair enough, I'm glad you're not being held to arbitrary metrics that show nothing about actual effort or work done.
It's one of several reasons I'm still here despite being severely underpaid! 😂 😭
I get that, sometimes not being harassed is worth a pay cut.
For now.
There’s an old but IMO still very relevant white paper by Microsoft titled “So Long, And No Thanks for the Externalities: The Rational Rejection of Security Advice by Users”. It argues that security measures often cost more in employee time (and hence wages) than the potential benefit. It’s an interesting read and I think about it whenever our chief of security cooked up with another asinine security measure.
I have Teams installed on my phone (in a special work partition). A mouse jiggler let's me move around the house, go on walks, change the laundry all while being able to immediately respond to anyone reaching out.
Management is pretty bad about actually doing their jobs to keep a steady stream of work coming my way. They're too disorganized to actually plan effectively so there's always one team under crunch while everyone else is waiting around for them to finish.
If I ever actually tell them I don't have enough work to do, they'll happily fill my time with extremely obvious bullshit busywork (like, why don't you take yet another HR diversity survey?) So I just don't say anything and let the work trickle in and everyone seems really happy with this setup (3 straight years of very positive reviews). A mouse jiggler letting me be 'on call' during the slow months has been huge for my sanity.
Not all work can be parallelised.
Ah, a lower end manager I see. The higher ups wouldn't be smart enough to get that.
That's what salaried positions are supposed to be like. You're getting paid for the job, not the hours.
You’d like to think that, but the last several years have proven beyond a doubt that they’re much more concerned that we’re sitting at our desks during set hours than any actual outcomes.
The more the old lies are proven as lies, the closer we get to the truth:
Just as important as "getting the job done" is the notion among many employers that they truly believe that with their payroll they are buying human lives and happiness. That if they are paying a worker for their time and labor that they are entitled to also dictate how that person feels about it...and if that worker is not sufficiently miserable, then they can be squeezed further.
I used to think that it was purely about money...that the idea was that if a worker ever got "all caught up" and had free time, then they should be generating more wealth for their employer in some other way...but then we had the pandemic.
The pandemic where lots and lots of workers had to suddenly do the whole work from home thing. And in that time, these employers were thrilled to go along with it, since it meant continuing to make money. And in that time, most office workers eventually turned out to be happier and even more productive.
...yet in the wake of the pandemic, many of these employers have chosen less productivity in exchange for bringing their employees back to offices. The only explanation for bringing employees back in who were happier and more productive from home is that these employers value the image of control and the ability to make their workers unhappy more than they value productivity and money.
The alternative explanation is that the employers have investments in corporate real estate and don't want their investments to lose value. Personally, I think that the the people at the top probably have investments in corporate real estate, while middle managers are the way you describe.
I don't think the people at the top usually care what the employees are doing so long as they're making money, and being in the office means they're keeping corporate real estate prices afloat. As such, being in office makes money for the executives, even if that money isn't made directly through the company.
Middle managers on the other hand, likely don't have any significant corporate real estate investments, nor are they as likely get significant bonuses for company productivity. As such, it makes more sense for their motive to be more about control than it is money.
That said, I do know some executives do indeed see employees the way you've described them; an infamous example comes to mind about the Australian real estate executive talking about how they needed to bring workers to heel and crash the economy to remind workers that they work for the company and not the other way around. I'm just not sure that many executives actually think about their workers in that much depth. I think if they did then we'd see a stark contrast of very ethical companies and highly abusive companies instead of the mix of workplace cultures we have now; because some ceos would come to the conclusion that a happy worker is a good worker, while others would become complete control freaks.
They absolutely don't. It's a combination of apathy, an aversion to recognising a workers specific value, and the utility of letting them spin their wheels while you ignore them, so they don't have the cognitive capacity to do something bad for you like find a different work environment.
https://en.m.wikipedia.org/wiki/The_purpose_of_a_system_is_what_it_does
Seeing the world through this lens has been both freeing and disheartening...
No, that's not how employment works in this country. Employers pay people for the right to tell them what to do. You, as an employee, have sold your time to someone else. You are literally paid for the hours. Your employer is paid for the job. You are paid to do the things your employer tells you to do, which usually is part of the job they were paid to do.
Ofc all of this is subject to a whole mess of laws, regulations, policies, and whatever other horseshit HR decides to try. The important lesson is that you as an employee should NEVER put in work beyond the time you are paid to work.
That's why I used the qualifier "supposed to be"
Because it's not about getting work done, it's about having power over your employees.
Found the answer.
Slaves is what they want and we fail to provide it to them.
They care because it means you could be doing even more work in the time allotted.
It’s the “if you have time to lean you have time to clean” of the white collar world, why would they be paying the peasants if the toil isn’t visible
Another way of putting it is that it's the "I paid for X, I want to use all of the X" of the upper management world.
These people are salaried. They don't owe companies hours.
No, they don't actually owe them shit. But the employer thinks they do.
"I paid for this traffic light, therefore I want to use all three bulbs at once"
capital sucks up all the surplus value of your labor. you don't get to keep it.
They don't have a real job....
Time and time again, these funds don't really beat the average of an index fund.
But the Uber wealthy dont like being lumped together with regular people. So they pay commissions to get the same performance, resulting in less profits than an ind x when it's all said and done.
But the company points to the small parts that do over perform, and downplays the bad parts.
Turn 1 million into 5 million, and it's easy to forget there was another 10 million that's worth 6 million now.
Sure you up a million, but you're focused on that 5x gain and not the 4 million loss. So before commissions it's a draw.
In real life there's interest, inflation, and lots of other stuff that muddies the waters.
It's like their version of horse racing, they bet on a bunch and hope one hits it big and pays off the losses on the others. It's the same as gambling and just as addictive.
So if these employees were answering their phone when a big client calls and letting stuff sit, their performance was probably fine.
Because it's not a real job.
I've been the one identifying the people who use jigglers. Usually it was a manager coming to us to look for a reason to fire a poor employee or a contractor trying to bill a suspiciously large number of hours for the work produced. If it was just poor performance, HR would make us do a PIP and waste 3 months on them. Violating security procedures and falsifying time sheets was an immediate termination. And for the contractors, you need evidence in order to refuse payment.
Btw, if you want to get away with it, don't use a software or USB one. Get one that interfaces with a regular mouse. Modern cybersecurity software logs every process executed and device connected.
But the USB one is going to be identified as a mouse (input device), you can even change the hardware id to be the same as the work mouse no?
USB devices have a hard coded vendor identifier and product identifier built into them that are issued from a central authority. The ones I saw were easily identifiable as not legitimate mice.
I know but you can change it, I think, at least in the bad usb devices that we use for red team
"because they might finish their work in 2 hours, which means they're stealing 6 hours of pay from us!" - Idiots who spent dollars obsessing over pennies.
I mean, if you can do it in 2 hours I think it's pretty fair to want you to do something else, but if it's whole day thing and you finish an hour early you're probably not going to be effective in that last hour anyway.
That's not the best time to start something completely new
This just punishes the people that are better or at least more efficient than their peers.
What they want and what they pay me for are never the same.
One thing to keep in mind: with "knowledge work", the work is never done - there's always more to do.
So for middle management it's really hard to measure productivity, so we get this nonsense.
This is also why Agile project management is so popular - it provides a daily metric of what's going on, what people are doing. It forces a granularity of communication (which for those of us with lots to do, gets pretty fucking annoying).
Exactly. I kind of don’t give a shit about how my employees manage their time. If they get the thing done when we both agreed it should reasonably be done by, and they’re reasonably available to support their coworkers during business hours, then they can play video games for half the day for all I care.
You measure the results, not the clicks.
That means you have to do actual management. Talk to people. Keep on top of workloads. Rebalance things. Build relationships. They don't have time for that - they have their own tasks to do. So they rely on the green checkmark to mean that lil Davey is being a good busy bee.
I don't know why things got to be this way.
But then you can't fire them and not have to call it a re org.