Youtube's web UX team is a joke.

rtxn@lemmy.world to Mildly Infuriating@lemmy.world – 396 points –
  • see cool video on front page

  • click

  • "Haha, fuck you, you've just clicked on the invisible button that takes up half the thumbnail like a fucking moron!"

  • redirected to the sponsorship info page

  • go back

  • video gone

why are you completely incapable of making a functional website you wet dildo

86

Would you like to engage in a polite and collected conversation about the YouTube Shorts UI?

You can take the video ID of a shorts URL and paste it into a regular video URL to open it in the less dogshit UI. Like this: https://www.youtube.com/shorts/fxJicOO_dBw -> https://www.youtube.com/watch?v=fxJicOO_dBw

You could make a greasemonkey script that does this automatically.

Oh wow that's such a good idea. I'd probably still just continue not ever watching yt shorts since they are generally really bad but if I ever for some reason need to see one I'd love to be able to actually have video player controls on it.

I'll do you one better: just replace the "shorts" with a "v", and it'll redirect you to the video version as well.

Bonus: since the "shorts" part of the URL is between two slashes, double clicking it will mark just that part.

I have a ff plugin or script or something that does it. It’s the only thing that makes shorts bearable and usable

Or how "watch later" is a playlist that I can't exit out of. I use watch later for hour long videos. I don't want them to auto play

Not even just the fucking UI. I have bad internet so it takes several minutes to watch a short, presuming jt ever works. And it's just shorts. A full video loads no problem, but a short requires so much to even try to start playing.

I suspect it's also frantically trying to preloaded a bunch of other videos.

On my laptop, the UI is unresponsive for a solid minute until it loads several pages worth of comments and videos down the right side. It's idiotic.

I just hate the fact that when I open the youtube app, it just starts playing a random short. I have to stop the short to go to the search field which is the reason I opened the app.

I can strongly recommend not using the app, and just using a browser with ad block for YouTube mobile.

  • go back
  • video gone

That part is the worst. I am sick and tired of websites breaking the back button! When I click back it's because I wanted to see the thing that was there before. If I wanted it to just refresh from scratch I would reload the page instead!

It's not just YouTube, by the way. Even Lemmy does that shit too!

That's why I always middle click the links.

...and it drives me insane when it is not real links but some javascript/button/div-with-onclick/etc and middle click won't work

JavaScript frameworks give front end devs enough rope to hang themselves with

I still see websites doing that shit where you click back and end up on a page that redirects you to where you where.

YouTube had a solution not too long ago, when you hovered on a thumbnail it would show a little button that queues up the video on a temporary playlist while you keep browsing. But for whatever reason they hid that in a menu.

That's not really the issue. The issue is that it doesn't give you a proper URL with enough information to uniquely identify the set of results it loaded for you, so if you reload the page it re-runs the query and you get a new set of results instead of the same set you had before. That fundamentally breaks how the Internet is supposed to work: any particular URL should always go to the same resource.

The fact that Youtube also does lazy-loading infinite scroll bullshit makes it even harder to show examples about, so I'll switch to Lemmy now. Take this URL, for example:

https://lemmy.world/?dataType=Post&listingType=All&pageCursor=P115f329&sort=TopSixHour

(That's from navigating to page 2 of my feed, which is set to "all" and "top 6 hours".)

If I go to that URL now, and then I go to it again, say, six hours from now, it ought to still show the same list of posts. But it doesn't. Instead, it re-runs the query and shows me the new results from six hours in the future, which is an entirely different result set. That's not what I want! I want to be able to keep navigating back and forth through the old result set until I explicitly ask for a new one e.g. by clicking on the instance logo or choosing a new search from the [posts|comments], [subsribed|local|all], and [sort type list] controls.

Just generally speaking, I think of this as “concreteness”.

Software should seek to mimic real spaces, in the sense that one step back takes you to the place you were one step ago.

One pattern that breaks this in my opinion is when a menu appears as soon as you scroll up. It’s just a minor inconvenience, but 95% of the time I scroll up on an article, it’s because I want to re-read a line of text that just disappeared under the top of my screen. This menu reappear crap means I have to scroll up like three inches to get something that’s only a quarter inch under the upper edge.

I think it’s a matter of mental health to have software that faithfully mimics real world causality.

It’s all very vague in my head, but I would love to articulate this fully into a design spec.

It’s kind of like Google’s Material Design spec in its idea, but it’s about the effects of navigation rather than just how UI elements behave.

It kind of relates to the concept of a State Function in math and science.

They could cache the results you receive on your last visit of the home page which would fix this

It would not fix it. I also want to be able to do things like send the URL to someone else and have confidence that it would load the same content for them, too.

I mean of course that would be nice, but that's just not realistic. You can't store that info in a link without it being monstrous.

Why do you say they couldn't cache the results and instead of re-fetching everything just use the cache results?

You can’t store that info in a link without it being monstrous.

Sure you can, if your backend is designed reasonably.

How? You put a timestamp (or equivalent) in the URL and filter the search to only operate on the records that existed at that time. Assuming your search algorithm is deterministic, it should find the same results.

I agree with your point, but our algorithms are not deterministic and I doubt they ever will be again. Perhaps they could use a set of tags to create a deterministic result for a certain "genre" of results.

All the lemmy clients I’ve tried do this.

I see a thing, try to get back to it, and it just refreshes the whole thing from square one.

I’ve built react apps before, I get how that’s kind of easier because “when in doubt, goto 10” (I’ve written code from BASIC through jsx) but damn.

UX has seemingly disappeared across the web unfortunately. Sites just change things for the sake of it.

I'm convinced that almost all of the frustrating shit that corporations dump down on us comes from weekly staff meetings where some suckup climber just wants to tell the boss hey look, we did a shiny new thing! A thing nobody wanted or asked for. Line must go up.

That's literally how google works. They want everyone "innovating" and changing shit constantly. Got a new idea for a thing? Roll with it. Gmail is a different name now? Roll with it! Massive UI change for no.discernable reason? You'd better believe you're gonna be told to roll that out, and someone else will take your place and change shit again shortly.

Google is very annoying at times. I'm fine with constantly trying NEW stuff out but I hate it when they break (or make worse) popular stuff that's widely used and people have come to depend on it. I feel like Microsoft is the absolute worst in this regard, but Google is really up there, too. I wish there could be a sea change where the "culture" (or whatever it's properly called) shifts back towards putting a lot of value on reliability and resilience and less on gee-whiz crap. I don't think it's likely to happen, but I can dream. I'm old enough to remember when people really demanded this from their vehicles and that's why Japanese cars started kicking American carmakers' asses.

I haven't adopted a Google technology since 2010, that's when I got my first Android phone. They have such a terrible track record with discontinuing projects that I just don't trust them with the time cost of adoption.

They don't change things just for the sake of it. They change things so they can point at it and say, "look what I did! I deserve a promotion!"

Sadly it’s like that because the money people A/B test things to make the numbers go up.

The UX team is almost never to blame for this shit. It’s almost always the monetization folks and PM forcing the UX team’s hand.

You can quit if you don’t like it, but the market for UX is shit right now. So you grumble and draw the dark patterns so you can pay your mortgage while you casually browse LinkedIn for a new gig.

Engineers are successful in spite of management not because of it.

Every engineer of every type in every discipline in my experience

Contrary to popular belief among creatives, it is creatives job not only to do their own work, but also to keep everyone else’s hands off it.

I was a developer once, and when I was complaining that management just didn’t understand why this thing was needed, a very successful coder friend of told me “It’s your job to make them understand”.

This is why everyone needs to know politics. Part of your job, whether it’s documented or not, is to keep your boss from giving you stupid orders.

YouTube UI/UX in general is total trash. The Apple TVOS version is probably the worst but I haven’t seen a good one yet.

One of the worst pieces of UX is when you turn on subtitles in the phone app. It will pop-up a banner that says something like “Subtitles turned on” that appears on top of the fucking subtitles and stays there for about 3 hours, making it impossible to read the subtitles. Why is there a banner for this in the first place, I know the subtitles are on. First of all I was the one that turned them on. No need to inform me. Second of all I can tell by the fact that there are subtitles on the screen.

What bloody UX genius came up with that crap?

But... you clicked the sponsor link, thereby increasing their profits, right!? Sounds to me like the system is working as intended then:-P.

it's an informational page about sponsors, not the actual sponsored link

they can't even make a dark pattern right

It's not a link to a sponsor. It's a YouTube info page about what it means for a video to have the "Contains sponsorship" tag.

They’re just doing what they’re paid to do.

What they’re paid to do is increase ad exposure to drive as revenue and YT premium subscriptions.

General public UX is a distant tertiary goal, in terms of what’s actually on the Jira board (or whatever they use).

How the hell does getting redirected to this page drive any kind of exposure?

You need to understand that most software engineers are treated like code monkeys these days, and very often get overruled by product people going “idgaf just do the thing I said in the ticket”.

Source: am software engineer, and have been for about a decade and a half

I worked at Lowe’s and our method of searching for products was the same as a customer’s: the website.

But the website’s search is designed to always return something.

This means if you search for something we don’t have, it would just show you some random shit.

For some reason this infuriated me. I was always apologizing to customers for our terrible UX.

I've raged at the incompetent UX design so many times, like recently when I was trying to add videos to the currently playlist in a certain order, since you can't reorder yourself. The mini player blocked the controls I needed for the last item on the page, but closing the player wiped out the playlist. Cue scream of rage and a few choice words at volume.

  • NewPipe
  • Tubular
  • GrayJay
  • YouTube Revanced
  • Firefox for mobile with ublock origin.
  • Brave browser mobile are all options you can use instead of Google's garbage.
  • Those are mobile apps
  • They have no effect on the website
  • The issue is present on the desktop website
  • Adblock does not remove the button in question without a custom cosmetic filter
  • I'm already using Newpipe and Revanced, and block all ads on mobile and desktop (rude of you to assume otherwise)

My apologies then. I misunderstood the issue. What button are you talking about if you could elaborate a little more!

When you hover the mouse over the thumbnail of a video that contains sponsored content, the preview starts playing (which is another separate gripe I have) and new buttons slowly fade in. One of those is a hyperlink to an information page about sponsorships that takes up the upper half of the thumbnail's area. The problem is that those buttons are present and clickable as soon as the preview starts, but invisible for about half a second. Clicking on what appears to be the thumbnail might take you to a different page, and navigating back to the front page refreshes the suggestions.

This sounds new to me. I've never actually seen this. I do know about the hover over the video makes it play, but that's all I know about. Nothing else happens when I hover over the thumbnail beside the video playing. Maybe because I use UBlock Origin and "Enhancer for YouTube" extensions on Firefox?

It's not on every video, only those that have sponsored content, and it's entirely possible that it only happens in jurisdictions where disclosure is required and enforced.

I have literally never experienced this.

Pretty much all of google products do that. I have to work with gsuite, and when you go to chat, you click on the person you want to talk to, start typing as you see the box, but then, for whatever reason, it switches to a search on the right, or bring you back to the chat home page.

On YouTube, you see a video, you click on it and then for whatever fucking reason, the video moves right and you click on a dumb ad or a video you don't want to watch. Go back once and the video isn't there anymore.

It's a shit show

The TV UI is worse, especially the search. It only shows 10-12 videos related to what you actually searched. The rest are suggestions.

The TV UI is horrible and has negative development: Less features and more bugs every release.

Do you want to go to a video's channel? Well, that depends on where you are:

  • Go to Home.

  • Long-press on a video.

  • Press "Go to channel".

  • Go to Subscriptions.

  • Long-press on a video.

  • Fewer options because fuck you.

  • Start the video, press down, up, right, select.

  • Oh, it was a short video? You fell into the trap! Down goes to another video. Go back, select the video again, press right, right, select.

And that's just one example.

The one that drives me insane is using the touchscreen on my Surface:

  • Go to a channel's page
  • Click on the video tab
  • Scroll through and find the video you want to watch
  • Click on the video and YouTube slides to the playlist tab instead of starting the video. Every fucking time.

I’ve given up on YouTube because of its terrible interface and just use tube archivist + Jellyfin.