Ticketmaster hacked. Breach affects more than half a billion users.

floofloof@lemmy.ca to News@lemmy.world – 569 points –
Ticketmaster hacked. Breach affects more than half a billion users.
mashable.com
51

Ticketmaster isn't going to suffer from this, only its customers, as always.

Hopefully this will light a fire under the proposal to break up its monopoly, I’m not hopeful about it but that would be a very easy win for pretty much any politician up for reelection. Ticketmaster being the fucking worst is about as close as we have to bipartisan agreement on any issue. Definitely not 100% of “both sides” and I’m sure TM is lobbying their dicks off to get that killed. But this might be a bone they toss us this cycle

I'm sure you'll get 3% off service fees on your next purchase from the class action suit.

Last time they lost a lawsuit, I got a small coupon off of "select events" on "select dates," none of which were of any interest to me.

I'm assuming they'll have to cough up a little more this time and just kick me directly in the groin instead.

We might get like $3 in credit tho.

That will almost cover the $5 "we've been hacked" fee.

On a concert we don't want to go to in a city three hours away only on the second Tuesday of next Smarch.

Ticketmaster runs a massive grift.

If they went out of business, the world would be a slightly better place, especially for musicians and fans of music.

Am I going to get another free year of credit monitoring?

Awesome. Wow. 🙃

I feel like I get another free year every year from different companies.

I don't even check anymore. I get a credit / "your info was found on the dark web!" Email literally every week, what's the point. I've been fucked by giga corps and I have nothing to show for it besides weekly notifications of my compromised info

My favorite is when I get emailed by “hackers” who have one of my old passwords. 🤣

That reminds me.. I need to renew my ñortõn antiviral softwares for $499.99

Dude that's totally a scam. I'll do it for only $399.99 but I also need your mother's maiden name and your favorite book for some reason.

The best (worst) part is that they almost always just point you to the ways that you can already request your credit report and monitoring for free from the credit bureaus. 🥲

And the best part of that is, who ever authorized these credit bureaus to monitor and maintain your credit info in the first place. (Spoiler alert: no one.) And they get hacked every other year anyway.

I think I've gotten 3 or 4 so far this year. All or almost all from medical facilities/services.

Really takes the sting right out of your raw asshole when they give you one of those coupons don't it?

Another great example of why monopolies are awesome.

Waiting for my GDPR notification, which is mandatory by law to give in 72h after they have found out.

GDPR fine can be 2% of global annual revenue.

Can we get some of that there consumer protection?

- US

For a little while there after 2008, the CFPB had some teeth. It has since been crippled sufficiently to allow the oligarchs’ reign to proceed unencumbered.

That number wouldn’t have been half a billion if they didn’t have a fucking monopoly on ticket selling and venues.

70 million humans, 490 million bots.

You know what, you meanies... Ticket Master is just a poor mom and pop shop - it can't afford all your fancy security bells and whistles and it's frankly repulsive that you expect it to be able to protect itself in this dangerous modern world.

Leave Britney Ticket Master Alone!

/s... so much /s

I was in a queue two days ago for tickets to a show. Of course, I got kicked out of the queue twice, and then lost my chance to get a ticket at all. When I wrote their support about it, they said they hadn't anticipated this amount of traffic and it had crashed their servers.

On a pre-sale that you had to sign up for.

You know, so they will know how many people they can expect.

Something that Ticketmaster routinely does, giving them exclusive access to the numbers, telling them exactly how much traffic they can expect.

A slightly more cynical person might say that maybe, just maybe, the only goal Ticketmaster has is to spend the bare minimum to keep their website afloat, so they can pocket the rest. They don't give a fuck about anyone or anything except their own profits. If this criminal organization would go down in flames tomorrow, I would buy pizza for everyone on my floor to celebrate.

Honestly, I'm just surprised that they're still allowed to exist in Europe.

I had similar problems for.... The band James and Johhny Marr. I'm fuckin excited as hell but it's not like that is drawing the same numbers as the popular acts.

  • I got tickets but I had massive problems and didn't get the seats I tried to get multiple times

Well im glad you got tickets at least, thats almost a miracle in itself at this point

One company has 1 billion customers in the venues rental business ? Why ? Why is that even legal ?

It may not be, but where did you get that number? The article (currently) says the data of 560 million ticket-purchasing customers was stolen. I don't see anything about "venue rentals business" customers, nor about 1 billion customers of any kind.

I accidentally dropped the "half a" but the point stands. No company should have this sort of leverage over half a billion people. Capotalism creates concentration of power in a classic rich gets richer loop. The state is supposed squash them way before they get this osbcenely big.

Hell yeah, being too poor to afford concerts pays off for another decade!

Or stingy and aiming at maximum entertainment value for one's money.

Or simply an introvert who likes tiny obscure stuff in cozy miniscule venues with small audiences rather than massive crowds in gigantic spaces, and is totally happy with being like that hence doesn't feel the need to simulate extroverteness.

Being part of a minority or two behaviour-wise does have its advantages.

Ticketmaster has struggled with benefited from bad actors online using bots and other methods to disrupt the ticketing service and scoop up tickets to resell. The company also has a history of being the bad actor itself when it comes to electronic data.

Fixed that for the author.

And how does this honestly affect Ticketmaster? I doubt it damages them at all. Their customers are fucked, but do they see this as something they need to keep secure? I doubt they spend that much on security.

The customers will obviously go and buy their tickets from the competition instead.

Oh wait...

Nah, the settlement to provide credit monitoring is cheaper.

It doesn't, because you HAVE to use them at the vast majority of venues. There is no other choice.

they also own venues, and are also: show producers, promoters, merchandisers.. and they might also be the artist's management.

I have given an unfortunate amount of money to this awful company in the last year. I am sure my info is in this breach.

Sucks, man.

Guess I’ll wait for yet another free credit report monitoring service offers in lieu of anything substantial.

For the last few years I've been going to festivals that avoid fricken Ticketbastard. They're still expensive but at least the money is going to the people putting it on instead of some corporate heads and hedge funders

Time for them to suffer absolutely no consequences whatsoever.