DoorDash makes tipping an afterthought to protest New York City’s wage raise
theverge.com
"For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option"
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
This is the way it should be everywhere. I'm sorry but tipping before the order is even delivered creates a fucked up incentive with the drivers and the people getting food. Especially when apps like DoorDash make it very apparent. Who tipped well before they even pick up food. The tip should always be rendered after service.
The tip should be rendered never, people should be paid a living wage.
I'm fine with a tip for over and above service, but otherwise yes I agree.
Worth noting that this will absolutely destroy the gig economy (which I'm kinda also fine with, tbh) and things like food delivery we see today. There is a reason very few businesses delivered prior to the delivery apps.
close but not quite. Tips are given for excellent service. It's an extra added bonus for going above and beyond. It should not (and as far as I'm concerned) is not used to pay a person's base wage.
Minimum wage at restaurants in my state is $2.13 an hour. In such cases, it absolutely is used to pay someone's wages, which is fucked up, IMO.
If a server' wage plus tip does not federal minimum wage, the business is required to make up the difference. I'm not saying the $7ish an hour federal minimum is a liveable wage.
What makes this extra stupid, is this means the first $5 or so each hour in tips only removes the obligation from the business owner and does nothing to help the server.
That only applies to employees. That does NOT apply to contractors. There is no minimum wage for contractors.
There is no "tipped minimum wage" for most delivery drivers. DD does not have to pay one thin dime if the driver doesn't make enough tips to reach minimum wage.
Further, the contracted worker is responsible for their own expenses: the IRS says a mile of travel costs $0.655. DD's usual $2 base pay covers only the first three miles worth of travel expenses, even if the actual travel is much more than 3 miles. I regularly see 12-mile trips with $2 to $2.50 base pay. The driver pays $8 to make these trips; the first $6 of the customer's tip just goes to expenses before he actually earns anything.
Yes, I agree the whole system is dumb and convoluted intentionally.
minimum wage at restaurants in washington state is $16.28 starting next year. It's $15.74 right now. They still expect a 18% tip. Should I just say fuck it and not tip?
Yes
my mindset is that if minimum wage is already a given, then I should be tipping a lot less than standard. Though doing so gets you shit treatment in future visits because tipping is more of a bribe than a remark on good service. Remarkable how all this works, isn't it?
If you're in Seattle - Is $15.74 a living wage? The general consensus on lemmy seems to be that making 150k/year in a high CoL area is a struggle. Imagine doing it on 30k/year.
That's simply not the way it works and you know it. It's been enshrined as a tenet of economics at this point.
Your statement is accurate and reasonable for servers, who are employees of the restaurant, and are guaranteed to earn at least minimum wage.
But we are talking about delivery drivers. Drivers are generally contractors, not employees. There is no minimum wage for contractors. Further, contractors are responsible for their own expenses. The IRS says a mile of travel costs $0.655. DD typically pays a base rate of $2 per delivery, whether around the block, or 20 miles away. That $2 fee covers 3 miles of expenses, which is about a 2-mile delivery, plus travel to the store.
Typically, the driver ends up paying all of the base pay in travel expenses. The only part of his compensation he actually gets to keep is the tip.
Honestly, I completely agree with this.
Tipping should be a bonus, something that happens once in a blue moon. Not the norm.
You're just cheap.
This has always annoyed me about food delivery services. Tips are supposed to be reflective of the service delivered. How can I know if that service is going to be good before a driver is even assigned to my order? Prompt after the delivery to add a tip.
Secondary note, if a company cannot pay their employees a living wage without tips than said company shouldn't exist. Nobody should have to rely on tips to...you know...exist.
So, I deliver for DoorDash from time to time, and it’s made me change how I view tipping in these apps.
I’m not tipping for quality of service (it’s hard to be ‘good’ vs ‘great’ on pick up, drive, drop off as a service, and if the driver manages to do that badly, DoorDash will make it right for you and ding the driver). Instead I’m tipping based on quantity of work, e.g., the distance I’m asking the driver to cover or the size/weight of the order if it’s something like groceries. While this is something that DoorDash should be doing, it’s not and is left to the customer to close the gap voluntarily.
DoorDash likes to act like they’re just connecting customers to people that want to make a delivery, but they’ve set up the system to feel like DoorDash is the service provider rather than the drivers. In reality, drivers should be setting their fees as independent contractors and DoorDash should only be providing the interface.
Tips are definitely not the answer, but...
Actually, where I live, we don't have a tip, but companies won't even if they can. The sad truth is that businesses won't without pressure. They just call it a social problem, weakness of their country, whatever.
It's a false assumption.
Again, I believe tips are not the answer.
I agree. Pre tipping is not a good idea.
I also tip in cash whenever I can. Less chance of middlemen stealing it and "server" can decide to declare it as income or not.
Never offer cash tips on delivery platforms. People occasionally claim in their delivery instructions that they will pay an additional cash tip; nobody actually does. Talk to any driver and they will tell you the same: cash tippers are non-tippers.
Drivers can't even see your offer of a cash tip until after they have accepted the offer. If you don't offer a tip at checkout, your cash-tip offer is completely indistinguishable from a no-tip offer.
It should be: Let's pay people proper wages instead of tipping.
yes but the way it stands right now, tips are still important right? until you get to a decent baseline minimum wage, workers will need tips to sustain themselves. is the new wage enough for sustenance in NY?
The way it stands right now, where base wages are not sufficient, is specifically because of tipping. Until people stop tipping, employers will continue to use it to subsidize wages that they should be paying. Whereas if people stopped tipping, the employers could not do that.
I absolutely agree with this. and I know that one of the ways to force employers to pay them fairly is to not tip. there's still some problems with it, cause first of all minimum wage in the US is horrid, it's not enough for living at all. but secondly, if everyone were to stop tipping immediately, workers might make lesser than they already are. a better way to go about it is to increase minimum wage to begin with. of course, not really possible IRL so I guess you'd see both happening simultaneously.
Accelerationism 😒
Bit of both.. it's a choice between that or acceptance.
Or you could just refuse to use those services!
There's no need to make someone your slave and then refuse to tip. Just do your own fucking groceries lol
lol I live in bumfuck nowhere so I don't already. Also am no yank.
Probably not lol, at least not in NYC
I'd be more satisfied if they just stopped calling them tips. They aren't a tip. Door Dash gives drivers about a $2.50 incentive to even bother looking at the orders that pop up, but it's up to them to decide whether to take the orders. So you're quietly negotiating with a complete stranger to go pick up some taco bell and bring it to your house at 3 a.m. it's a bid. Not a tip.
Calling it a tip is disingenuous and why a hell of a lot of people never "tip" at all.
Edit to add: The real abuse of their workers is that they talk out both sides of their mouth about how independent drivers are, but then they weight the system to punish drivers who don't take bad jobs. If that mess ended the service would improve for everyone on both sides of the order.
They’ve recently lowered the base pay to $2. I’ve had ‘offers’ pop up for $2 on a 10 mile delivery. If I were to accept that I’d be losing money on the delivery.
You say "losing money", but I want to quantify that for those reading along:
IRS allows us to claim $0.655 per mile in expenses. DoorDash's $2 base fee covers only the expenses on a 3 mile trip.
A 10 mile trip costs $6.55. DD pays $2.
But that's not the end of it. That 10-mile trip took me at least 4 miles outside of my zone. I need to get back to it before I can reasonably expect to receive offers again. I need about $9.17 before I earn one red cent. All that driving and waiting for your food took me about an hour. Just to make minimum wage, I need to gross $16.42. DD pays $2. I need about a $15 tip from you to make minimum wage.
at that point, just quit. Right?
Pretty much, yeah. Don't accept that particular order, unless it is stacked on another order that shares much of the trip.
That doesn't make sense.
Doordash doesn't pay you based on the order? Customers are charged more based on how much they order (everything has an upcharge), so I assumed some of that extra money went to the drivers. There's also I think 2 mandatory fees: a delivery fee and a maintenance fee or some shit. I don't know if these scale based on how much you order or how far the delivery is etc, but it's a lot of money. Way more than $2.
I just find it hard to believe the app could exist at all with drivers having the experience you described. Or maybe I misunderstand you. Are you saying that delivery would make you $8.55? (not counting your expenses, obviously.)
DD pays $2-$3 per order in my markets. It is not based on size of order. It is not based on distance. I have seen small, short-distance orders offered for $3, and large, long-distance orders for $2.
They will occasionally offer "peak pay" of an additional $1. This is usually for 2-4 hours an evening, Friday through Sunday. Sometimes, during very busy times in undesirable markets, that will rise to $2 for an hour or two. Rarely (1-2 hours a month) more.
Shop and deliver orders seem to add a per-item fee, but makea no allowance for mileage.
The only other pay I receive from DD is the occasional half-pay when I arrive at a closed store. Uber Eats pays only $3 for this. N
Some markets might have a higher base pay, and/or higher peak pay, but those are still not based on order size or distance. If DD is charging fees based on the size of orders, they are not passing that on to the driver delivering your order.
On average, (counting both short distance and long distance orders together) the base pay does not quite cover the $0.655 per mile that the IRS says I can claim as my expenses. Effectively, the only money I can count as "income" from DD is peak pay and tips.
UberEats has a much more complicated algorithm that seems to be based primarily on actual mileage, but I don't think it takes the cost of the order into account either.
-sigh- speaking from experience, it doesn't cost you $0.65 a mile to drive. Perhaps you could make that argument if you bought and insured a new gas guzzler specifically for delivery driving, only took it to the dealership for maintenance/repairs, and only filled up with premium. If you're doing that, then... you should probably work for someone who makes decisions for you.
The $0.655 per mile is the IRS rate for travel, and is intended to cover gas, maintenance, depreciation, etc.
You are not counting the replacement cost of the vehicle in your calculations. Once you deplete your current vehicle of all of its value, you have to acquire another vehicle, functionally equivalent to the vehicle you started with. If you don't do that, your "income" is partially from depleting the value of your asset.
Most drivers make that specific error, because it is not a straightforward calculation, and varies considerably on the driver's specific circumstances. I use the IRS numbers in an attempt to normalize widely disparate expenses.
Even if it does indeed cost you far less than $0.655 per mile, your AGI will be based on the assumption that you do pay that number.
lol yeah sure. I don't know what kind of car you're exclusively using for delivery driving, but by your logic mine was covered very quickly. So no, it definitely didn't cost me $0.65 a mile to drive with that in mind.
That's fine.
The only thing it really tells me is that you are better off using the standard mileage deduction than itemizing your actual vehicle expenses.
I guess you missed the part where your $0.65/mile driving cost argument totally breaks down.
I already addressed that you are not adequately accounting for replacement costs. I further doubt you are adequately accounting for repair costs as well. You're probably "saving" money doing your own repairs, and not counting the value of your labor as your own mechanic. You're probably not accounting for insurance costs either. I'd bet the cash in my pockets that you're underestimating miles driven on your insurance, significantly lowering your rates.
If you are not budgeting $0.655 per mile for vehicle expenses, you are one major repair away from hardship.
It is far more likely that you are not correctly accounting for your expenses than you are significantly below that number over the long run. Using a common, $0.655 per mile estimate negates the effects of all the "tricks" used to artificially lower costs.
I trust the IRS's numbers far more than I trust some random Lemming.
Can you read? I mean obviously you can but your selective comprehension is baffling. I already told you my car has been "replaced." Actually it's been replaced multiple times over and it's still going. Your petty assumptions about my situation are frankly wrong, and when I compared deducting the mileage rate vs itemized deductions, the mileage rate was so much better I wondered why anyone would consider itemizing. Drive cheap, efficient cars my friend, you can really game that mileage rate.
Also do you really think the IRS has local couriers driving tiny used cars in mind when they're creating their mileage deduction? No, they don't.
Well, just hop on a bicycle, and you can lower your per mile expenses to almost nothing!
I stand by my use of the IRS numbers fot demonstrating this point. The methodology used to calculate those numbers is reasonable and sound. Your own methodology is... not.
I would actually be interested in using an app like this where it's truly a bid... Sounds interesting.
I would argue that that's what we already were supposed to have. Or at least that's how it's marketed to prospective drivers. And then they find out that Door Dash can make you hurt if you don't want to drive 12 miles into a dangerous neighborhood for two dollars.
I'm 100% for not tipping in USA. But the bastards that own the restaurants and company's won't pay these people what they deserve. Time for nationwide strike in the restaurant/food delivery industry imo.
The reason they won't pay is specifically because people tip.
Well, and people are willing to roll the dice and accept work where tipping is an essential part of their income.
Forced to. People are forced into these jobs...
Stop perpetuating the system by accepting that it's required to accept these positions.
When there is no social safety net, and you need money to live you can't afford to be picky.
That will never happen, because the truth is that these folks do make more from tips than they would from any sort of overall wage increase. Unfortunately, but not surprisingly, tip-receiving workers tend to favor the tipping system in my experience.
Then fuck tipping because it's a non legal added tax on my food. How about that?
You’re preaching to the choir; I’m just pointing out that expecting tip-receivers to strike to end tipping culture and secure higher base pay for themselves is a pipe dream.
then don't order out?
Or else what?
This is a major reason why I, personally, don't tip. Those who like working for tips need to understand that they are not entitled to tips.
Yeah, really tipping should be replaced by being partially paid on comission, not just a flat wage increase.
I never tip and hope that voting with my wallet will cause more people to realize that they should be fighting owners, not customers or employees.
Hopefully you never eat at the same place twice, either.
Or else what?
"That's a nice meal you have there. Be a shame if there were some bodily fluids in it."
I've worked in food service before. Committing felonies by tampering with food is exceedingly rare, and not something people tend to do just because they don't get tipped.
The only tampering I ever saw was when the owners visited and ran their mouths.
I watched my manager spit in chicken sandwiches at KFC when I was a young cook there. Imagine what I didn't see?
I think it's more common than you realize.
Did he at least have a reason?
He said he didn't like the guy.
Well, it's a reason, but not a good one.
Did you report them?
Because you saw 1 instance at 1 location from 1 person? Lol.
I love your blind faith in humanity, it's quite endearing.
So no?
What would be the point? My word vs a well liked managers word? That doesn't end well for this peon on multiple levels.
Not a risk I'd be willing to take.
Well, then you're paying the price.
And you may pay in a different way.
Indeed.
Hey, good principled stance... I guarantee literally every server, and I mean absolutely every one, thinks you're the asshole and they are 1000000% not thinking about the realities of the tipped industries when they see the bill with a zero percent tip.
Also, I kinda think you're the asshole if you're dumb enough to believe that you, the one you, is somehow going to change tipping culture in America by not tipping.
Is the job shortage this bad where people can't just go work elsewhere?
It can be exceedingly difficult to find a job for a lot of people, yes
Have you ever applied to a job? It can be an exhausting experience especially when you always have to do it after getting out of work from you current shitty job that exhausts you to the point that you would rather do anything else than think about work.
I've been working since i turned 14. I'm in my early 30s now. I've been through many jobs and never really had an issue finding work. It has a lot to do with the area of work, region, luck, time and fuck tons of charisma to make yourself stand out. I moved countries and counties. I've been through the gauntlet of retail, healthcare and freelancing / contracting. My perspective is skewed because of it, my question wasn't dismissive, I genuinely never had a downtime or could afford to be without a job for even a week. But I'm not from the States, I've got no idea what the market is like there, I can only speak for my experience on the other side.
Apologies if it looked disrespectful.
Not the person you replied to, but here's my story.
It took weeks for me to be able to get my first job. I would either "fail" those online tests to see if you're a "good fit" for the company or I would not do well in the interview. I finally got a job, but it involved working overnight.
My second job kinda just landed in my lap. A friend of mine let me know about a job opening at the place they worked at. I applied, interviewed, and got the job. (I suspect my friend talked with the person who decided to hire me, but I've never asked him to confirm.)
I was eventually let go from my second job. I spent a few weeks recovering from the shock of being let go. (I had what I think was an anxiety attack from it, and, since I didn't know what was going on at first, it only got worse as I started to get more anxious from being anxious.)
After I got better, I applied for my third job. I spent a few weeks applying to jobs but, again, kept failing the personality tests or the interviews. Eventually, I was able to get another job, though. I actually got it pretty easily because it was a similar position to my first job, just at a different company.
Yes "Nobody wants to work"
More like nobody wants to hire
I've been to restaurants with mandatory 20% tip included in the bill and let me tell you, I don't even know if I got service worthy of 10%. It seems to be more of a cultural problem though. Even when their salaries are covered, American restaurant service is pretty lackluster. Without the carrot on the stick, it doesn't seem like they're even willing to try.
Working in a restaurant is probably one of the most consistently hard jobs in the US. It takes like 3 times the amount of energy that the average office job does. I don't think you are getting bad service because the people that are serving you are just lazy, they certainly wouldn't be working in the food service industry if they were lazy.
As someone who's first job was washing dishes, I would argue it's more than 3 times if it's even a moderately busy restaurant. I have a cushy office job now and hands downs I still think waiters work insanely hard, especially because they're on their feet all day.
I've worked in restaurants too, mate. I get that it may be a lot of work, but the experience also let me know that the service I'm getting is usually pretty subpar. I don't mind tipping good waiters, but they are pretty rare outside of fine dining. Lazy waiters, like lazy employees in any other job, are always going to be a plague on their industry.
Why are lazy workers a plague on industries? What makes you take that framing and not another framing like the fact that many industries treat workers like shit and pay them shit?
Perhaps the problem is you expect great customer service from someone who is getting paid so little they can’t pay off any debt, afford any kind of housing that isn’t living with their parents or living in a shitbox with way too many roommates, afford good health insurance nor even really afford to feed themselves with healthy food.
Fundamentally WHY do you look at someone you perceive as not working hard and your kneejerk response is “they must have no reason for their behavior other than they are lazy” ? You are being extraordinarily intellectually lazy yourself to dig no deeper than “they look lazy” and to assume they don’t have good reasons.
If your worldview is based around pointing at people continuously and saying “well they are lazy, that worker looks lazy, that other worker looks lazy too” at a certain point your worldview cannot explain reality. Most humans need to do something productive and meaningful in order to not become intensely depressed, if your worldview tells you all those people are lazy that means your worldview is missing big chunks of reality. There are exceptions of course, but when you write off large groups of people as “just lazy” you are universally, always just being a dumbass who is probably playing right into the hands of bigots or capitalists who want to crush you just as bad as the people you look down on.
You're attacking me to accept shittier service? Fuck that. I've worked in food and have been paid minimum wage. I can identify lazy when I see it. You're just a bigot making conjectures and attacking people for not accepting bullshit service. Get the fuck outta here with that shit
Well you sound like a miserable person, glad you get shitty service : )
Also how on earth am I acting like a bigot here?
I find it interesting that there's been this vocal movement to "100%" eliminate tipping across the board. It's worked very well for us for generations until now. I don't think tipping is the problem.
The problems include services that inflate prices and want fees on top of tipping (DoorDash), customer-facing point-of-sale systems making it easier to prompt for tips (Square. Toast), and the general drive towards and acceptance of consumerism allowing for all these things to take place (plastic and mobile over cash). Not to mention inflated costs of living and stagnant wages.
Tipping in and of itself is fine. It's a win-win-win for the consumer, the worker, and the business. But it's insulting and a hinderance on the consumer in the context of all that's going on in the world today. In this regard, I share in the frustration.
If you were to make a stand and choose not to tip at a restaurant, your immediate impact is going to be on the worker who relies on that tip to support themselves and their family. Collectively, this movement is going to hurt the lives of individuals and potentially impact the local economies.
I share the belief that businesses should pay their workers a fair wage. However, in the restaurant industry, the businesses who've tried this have largely failed. Paying a fast-casual dinning or fine dinning worker the same as a McDonald's worker isn't going to bode well for customers expecting a higher level of customer service. Of course, this opens the conversation to the minimum wage laws and what's proper in this regard.
I agree somewhat that we should "strike" on restaurants and food delivery. But I say so in favor of us being more self reliant on ourselves rather than constantly being consumers of other's goods and services. Eating out / ordering in should not be something that we're doing so often that it's impacting our personal finances. It should be done in moderation (at most) and afford us the opportunity to pay those doing the work for us a fair compensation for their efforts. Our money should going towards people, not companies - certainly not DD.
What I'd like to see a measure on is consumerism and compensation in the US compared to countries that don't have tipping. I wonder if non-tipping countries eat out / order in less and if they have different regulations about fees. I'd also like to see a measure on the average wage and income compared to living costs. So, is someone working at Applebees (for example) in the US making relatively the same in the UK when accounting for their cost of living? How much do Americans spend on leisure, what do we define as leisure, compared to other countries? How do government support systems compare? What does the tax structure look like? I'm just not so sure it's a fair 1:1 comparison if you want to do what other countries are doing (not to say I oppose those systems).
I like tipping. I refuse to be nickel and dimed. I have a bigger problem with streaming services constantly raising their prices and inflated DD and Ticketmaster fees than I do tipping. Canceling all my streaming services, my Prime account, my DD account (and eating out less) affords me a bit more money to be a good tipper. Paying in cash sometimes gets me a discount and allows me to have a more positive impact on wait staff.
I see the non-tangible appification of payment as a bigger problem - and I see rampant consumerism as the primary issue. And I believe the government knows this. They're pushing towards a cashless society because they know how easy it is to thoughtlessly click a button to transfer money from one entity to another.
See most nations outside the US
Then wages can be set to match the establishment and expected level of customer service.
I've eaten at restaurants outside the US and prices are not ridiculous. However, US businesses assert they'd need to be. If it's truly going to set prices outside the affordable range for US customers I'd like to compare restaurant balance sheets inside vs. outside the US. What is costing US restaurants so much money that they have to pay their employees so poorly?
I think you are giving business owners too much credit with your questions. Businesses and the rich like to spread FUD that anything taking any money from their pockets will destroy the economy.
Much like Covid showed us that working from home was totally doable for many office jobs, I’m sure some some forced elimination of tipping would show that it’s completely possible to adjust to that change.
I’ve already responded to your comment in my comment that you’ve commented on.
Tips are an excuse for employers not to pay their employees a livable wage. If you rely on tips to get by, your employer doesn't deserve to be in business.
I hate all these gig apps. Use them as little as possible.
I'm about it. They pay more wages and people should be tipping cash anyway. You don't know if doordash properly pays out tips
They do pay out tips, because they got sued over not
So they didn't and now pinky swear that they do now.
How is it not a thing everywhere? Great new feature. Very innovative. Now introduce it everywhere.
Well, that's a positive development, though probably for the wrong reasons.
Tipping should be optional, a bonus for a good job. Not a subsidy for billionaires who can afford to pay their damn workers triple what they're making.
But for food delivery services like doordash the tip is a bid to have someone deliver the food. Tbh I dont think the market for it is sustainable. But it's not really a tip anymore.
Isn't it the purpose of a "food delivery service" to have "someone deliver the food"? Why should anyone need to pay extra to get people to do the bare minimum?
Because it's the gig economy. All door dash provides is the app. That's it. The less they pay the people who do their driving for them, the more money they get to keep.
Exactly, they are contractors accepting your bid to do the job, the price it takes to get a delievery is dependant on what the contractor is willing to accept.
How is that a protest? That’s actually a good thing.
Fuck tipping but this is just DoorDash being petty.
Just pay people a living wage. You know, like in other developed countries.
Ah man this company is being a real cunt and for that reason we should reduce wages.
... What? What is the goal?
Shifting all of the cost of their employees on to you like any buisiness that can get away with it.
This doesn't do that though. It makes it harder to tip.
I mean fuck tipping though tbh
Well, it's a pretty ingenious way to get all the DoorDash drivers in Ny to quit I guess.
Was that their goal?
I don't get how this even benefits doordash. It wasn't costing doordash anything to route the customer's tip to the driver, was it? That money came directly from the customer, it didn't come out of the fees doordash collects. So whether or not the customer tips is immaterial to DD's bottom line, and this only hurts the drivers.
Why are they punishing the drivers for something the state did? Honestly vile.
Companies like Uber, Doordash, etc. think they're more important than they actually are. They want their drivers to quit in a "Oh yeah, well if we have to pay our drivers a minimum wage now then we don't want to do business here," sense. As if delivery services actually help local economies and don't strangle small businesses and exploit vulnerable job-seeking people. Good riddance, I'd love to see more cities run these companies into the ground.
Frankly the model of ordering directly from a restaurant who had their own delivery drivers was better.
I'd imagine that the people who choose to work those jobs would rather prefer to make that choice themselves instead of random people telling them that they're being exploited actually and so now they're jobless, but maybe they don't actually know what's best for themselves.
This was my take. A business bro is having an entitlement tantrum and is taking it out on the only people that they can get away with hurting.
Unless they weren’t averaging $17.96/hr before this happened, in which case they might stick around
They weren't.
Their "goal" was to get drivers to stop delivering in NYC so then drivers would complain and put pressure on politicians to reverse the min wage rule. They believe they're offering an essential service and it's disruption will make people rise up to their defense. What's really going to happen is that people won't give a shit and just move on to the next thing.
So better minimum wage laws also encourage businesses to make their user experience less hostile to users? Nice.
Remember DoorDash's decision to change their interface to stop asking users for more money, when they inevitably point to their riders and say minimum wage laws have reduced their income. They knew the riders in the areas affected by better minimum wage would benefit greatly if they left the experience as it is, and they don't want that used as evidence in other states for their own minimum wage laws. This us why they haven't changed the interface for other states, where their riders are still living on as little as DoorDash can legally get away with paying.
It's crazy how they can't just be normal about it. Have tipping at the checkout screen, but don't have an option pre-selected/remember what the user chooses.
entirely agree it's a simple UI issue, but the objective is to punish users for wage increases in order to get those advancements rolled back. because their management are dickheads.
i mean i do hate tipping, it creates an uncomfortable power dynamic, having to sort of....'bribe' them like with these gig apps to get them to take your order sucks (versus like a proper pizza shop where you have 1st party guys who know the area and ups and downs of the job), menu prices and the shitty fees are already a joke, it's just miserable all around
but i'm sure the minimum wage increase is little esp in NYC - it probably just feels like it cancels out. overall there needs to be better reform on this. depending on tips sucks
Tipping fatique... Wtf..
I DoorDash regularly. I frequently get offers so low that it's not worth it in gas+time to deliver them. There's a chance that a lowball offer will tip me after the fact, sure, but it rarely happens, probably only one time in ten.
If the initial offer doesn't tip, and not just tip but enough to make it worth it relative to the travel distance and time, then I don't accept it. No experienced driver would, and no driver should.
Yup same, my bare minimum was 9$ on the guaranteed screen so that worked out to about a 6.50$ tip from the customer (Assuming DDs totally reasonable 2.50$ base pay...)
Ofc I also maintained 1-2$/mile minimum (depending on my mood lol) so if you aren't within a couple miles that guaranteed order amount would need to increase accordingly.
DD should just call "tips" what they really are, a blind bid.