Reddit invites mods to “feedback” conversations with the admins

the w@beehaw.org to Technology@beehaw.org – 328 points –
Reddit invites mods to “feedback” conversations with the admins
theverge.com

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I would love to know how many mods are no longer moderating, have reduced their moderating, or have left Reddit altogether after this whole situation.

I haven’t been on Reddit since the third party apps shut down, so I have no idea what’s going on over there now.

I personally resigned from a subreddit I founded and moderated for 11 years. Had nearly 300k subscribers but enough is enough.

Reddit isn’t like it was when I started using it 17 years ago and it’s not going back.

Fuck Spez.

@TheColonel @TimTheEnchanter 17 years ago is pretty much exactly when reddit became accessible. You were there from the very beginning.

I've been there for 14 years, and this kerfuffle has killed all enthusiasm I had for staying. I've switched to using reddit's RSS feeds for the few subs I can't give up yet (mainly those related to the Ukraine war) but I expect I'll stop using it altogether in short order.

On the plus side, it's furthered my deep distrust of big tech companies.

I felt like a Reddit old-timer and I have (had?) been on there 12 years, ha ha! Seventeen years is wild! I don’t have much enthusiasm for staying/going back, either.

Seventeen years is wild!

Tell me about it! It was hard nuking 17 years worth of content–effectively my online identity–but it was the right thing to do.

FWIW, from a Reddit old timer, Lemmy feels a LOT closer to those early days than whatever is calling itself Reddit these days.

I’m really enjoying the vibe of Lemmy so far! Still figuring out how to effectively discover communities on other instances, but I’ll get there eventually.

I’ve been bouncing between a few different iOS apps (all very similar to Apollo) and browsing the All feeds.

Plus an occasional search to try to find replacements for my favorite communities. Not 100% yet but I m digging the fresh start.

Also commenting way more again!

I’ve been using Memmy for that Apollo-like experience, ha ha!

I’ve been trying to comment and post way more, too. Feels nice trying to grow/participate in communities instead of just getting lost in a sea of rage bait. So far I’m liking the slower pace and kinder tone here!

Word! I’ve been bouncing between wefwef & Memmy, and just started trying Mlem today.

And yeah! I realize in retrospect that’s what I loved about Reddit and had to pare things way back to smaller subreddits in order to keep it feeling that way.

I think this platform has a lot of potential.

12 years here.

It was evident that Reddit was not going to play nice the moment Mr. Huffman opened his big trap on network television. Fuck /u/spez, and Fuck Reddit

Lemmy is so much better and it reminds me of what was long lost back in the earliest days of reddit. It's so much nicer here on Lemmy in general.

Initially; I intended to stay in line with the protest and only close for the 2 days initially proposed.

One thing i've been thinking since a recent CatValente essay from a few days ago, regarding Reddit: Saying "Fuck Spez" sounds quite nice and is catchy but kinda makes it feel like Steve Huffman was one of your buddies that betrayed you, and he never was. We should start using his full name, and accordingly distancing us from that person. Let's not give him even the privilege of using a nickname. His name is Steve Huffman and we should stop using "Spez" altogether.

Yes! 17 years too! Mentioned it on a Discord and somebody offered to do it for me, but no, it had to be me, i owed that account at least that.

You know what was surprisingly hard too? Deleting the RemindMeBot reminders. Felt almost as hard.

Can confirm. At least from someone there from 11 years ago when it was still fun.

I'd like to thank you for what you did.

I had been on Reddit for a similar amount of time, but I had cycled through a number of usernames during that period. So it wasn't nearly as big of a loss for me as it was for you—I appreciate the lengths you went for supporting the cause. Thank you. 

14 years here and did the same. Deleted it all. And have not been back on reddit since jul 1. Im pretty happy with lemmy so far. And yea it feels like old reddit. Time will tell

I moderated two subreddits over 1m users, one over 250k users, and a handful over 10k users.

Every. single. one. of my team members has left, except for one on one of the tiny subreddits.

Some of our most active mods on /r/android left once their apps stopped working. We still keep it up with barebones modding, with a prominent link to !android@lemdro.id. Something I'm noticing is that people who were banned from communities on Reddit for inflammatory remarks, trolling, and spam are carrying over their vitriol to the Fediverse.

I and another dude modded a 30k+ sub. There were 5 mods, but the other 3 are basically gone at that point, and I was brought on because I was active in the community. We both left, and within a week users are complaining about the slacking mods and wondering why spam is getting through, why discussion threads aren't posted, etc.

We didn't do anything with the shutdown, as it wasn't "our" community to shut down. We were just brought on for workload reasons. But we're both gone now, and the cracks were showing immediately.

Sadly, I'm fairly certain it's literally just me in the equivalent fed community. Haven't seen any other subs, at least.

I stopped moderating all of the niche subs (that I created) except for two and have, basically, let the mod team run things. I only dip in to check modmail in case a mod needs me. Otherwise, I don't use Reddit at all. Beehaw!

The niche subs are the ones I’ve missed the most, honestly. There were some really great little communities on there!

Yeah, niche ones provide the most value since the popular ones are the easiest to replace with the larger user base that seeks them out. Too many niche subs sold themselves short on their importance when it being niche was what kept people coming back over leaving due to lack of alternatives for that interest.

Oh absolutely! I'll remain the 'head mod' of /r/AskBibleScholars but the mod team there can handle the day-to-day. I'm still considering (and working on) the Q&A section of askbiblescholars.com and hope to provide the same service to the wider Internet.

I still visit using the website in a desktop browser because I can't help myself, but it's noticeably different, even on subs like r/games where there was never a shutdown at all. The weekly "What have you been playing?" topic isn't getting nearly the number of responses as it normally does, and those responses aren't as well moderated. They used to be very good at keeping people on topic and formatting their posts with game title/system/etc. but all of that is getting a little sideways now, too.

I started noticing a drop in the quality of some subs after the blackout, before the third party apps shut down, too. I suspect a lot more subs are that way now.

They blocked one of the biggest mod tools before the APIs generally were restricted.

I also still browse the desktop site when I'm at work and I feel like the vibe has nosedived. Shit post subs like AITAH are front paging more than ever, the subs I frequent have less activity and that activity is lower quality. I am getting way more rude, unhelpful, ignorant comments.

I took a peek at my local sub and a thread asking about a car incident was full of one-liner jokes voted to the top. It was about 2/3 down before I saw an attempt at a real answer and even further down still before anyone wondered if the occupants were OK.

I was a mod for a 500k+ sub, and I left. I wrote the post about us going dark in protest, and that was the last thing I did. I left myself in the list of mods for a few weeks, just lurking in modmail, seeing the threats from the admins come in. I officially removed myself from the mod team about a week ago. We had 6 active mods, and there are now just two remaining.

I know dndmemes went back to sfw, and I'm pretty sure there are no active mods anymore. It looks like one person can post a few things a day, granted this ability by a mod before they were removed.

I'm a mod on a 100k sub, and I haven't done any moderating since mid-june.

Same, I only know from what I read in the headlines.

Prior to the API fiasco, Reddit Inc had demonstrated a pattern of promising changes to the mods which they failed to deliver timely if at all. They've acknowledged this pattern, promised to do better, then failed to deliver time and again. That part isn't new.

Then the API changes were announced and the Reddit community gave Reddit Inc the loudest and most decisive rebuke they ever have. That was the feedback conversation. And Reddit Inc went forward with their plan unchanged. No concessions were made. No concerns were addressed or alleviated. Reddit Inc was informed of what this decision would break and they went ahead and broke it anyway.

As a former mod, there is nothing left to discuss. There is no reason to believe Reddit Inc will act on anything that doesn't agree with what they've already decided to do. I'm not going back to that kind of abusive relationship. They had their chance to listen to feedback and made it clear that they won't.

That's a great point. The entire last 2 months have been continuous feedback sessions. The Ama with spez is full of well upvoted feedback. There was a simple 5(?) item list with direct feedback and requests during the blackout with steps on how to accomplish it.

Reddit inc proved in the last to months what they do with feedback

I modded a 10M+ sub for years and years and it is laughable how inept reddit's engineering team must be when it comes to developing mod tools. They literally have open source teams hacking mod tools into browser extensions and they still couldn't figure it out.

After a while it became abundantly clear that this kind of boring, iterative feature engineering was just not well funded compared to other parts of the company.

Very well said! Reddit’s lack of any response to feedback is one thing. However, to actively act like there has not been provided feedback already is disingenuous and well just more of what Reddit has proven they want to be. If they would come out and actually address the already provided feedback, I still wouldn’t trust them as far as I could metaphorically throw them.

The July metrics must have shown them engagement is plummeting, especially content submissions, which have been garbage since the blackout. One look at r/all shows most posts being up for hours and sometimes days at a time - it used to be a matter of minutes. Doubtless this is also reflecting in their traffic metrics as well.

As someone who contributed there since the pre-Digg days, after discovering the Fediverse, I'm never going back. Reddit arrogantly assumed that there was no other platform mods and contributors could go to that would provide what they do. But when it comes down to it, the Fediverse does what Reddit did, with more features, flexibility, and without the threat of centralized mismanagement. The only thing Reddit had that the Fediverse doesn't was an audience of millions, but the audience follows the content, and the best place to create content online is right here, right now, right here, right now, right here, right now.....

Welcome to the next evolution of the web, Reddit, and to the realization that you pushed your audience to evolve past their need for you.

Reddit fucked around and it found out.

Don't forget they deleted premium and awards completely. They seem to be making the worst possible decisions at every turn. It's absolutely breathtaking.

And that one I REALLY don't understand. They kept saying they wanted to be profitable, but then intentionally cut off a primary source of profit?? Oh to be a fly on the wall for THAT meeting...

but then intentionally cut off a primary source of profit??

It might just show that advertisement was the much bigger source for money.

Well, that would explain premium at least, but weren't many of the awards purely vanity? Or were they worried that people wouldn't buy them because it no longer gives the recipient premium? Either way I' surprised that their first response was removing them entirely instead of raising prices, eliminating only premium to see if people still bought awards, or like, literally anything else

It's like... I keep imagining what if I were a Manchurian Candidate CEO and tried to destroy the entire value of my company as surely as possible before being found out, what decisions would I make? And I must say, what spez and musk are doing keeps surprising me at every turn, because even in my imagination I have not come up with schemes as effective as theirs.

Don't worry they've rolled out a subscription now! You can pay $50 a year to see a bunch of reposts and propagand bots while the admins jerk each other off!

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while reading you post, I visited reddit. the latest i' seein on HOT All and HOT Popular is 6hours old post and the oldest is 15 hours. It truly has slowed down over there. and I did not see much interesting original content, most are reposts.

Yep - I watched the same thing happen at Digg after they went down the path Reddit is now. Within 3 months of their infamous redesign, it was a ghost town.

Reddit will likely limp on longer, but I think they severely underestimated how badly they've harmed their own business.

Agree with everything you said but was secretly hoping you linked to Right Here Right Now by Jesus Jones.... The hottest song of 1991.

Damn that brings back high school memories - thanks! I totally agree it fits as well.

I went with the Fat Boy Slim vid for the evolution theme and the fact that the guy on the bench at the end was the best analogy that came to mind for Reddit in its current state. Jesus Jones seems to be speaking to how I feel after discovering the Fediverse.

I also did the delete post/comment thing with the delete script before api is gone for good. Put up a browser container before even search clicking anything on reddit.(only search for things that still exist, not even logging in.) I only post engage on lemmy now.

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Reddit admins: "Surely nobody will actually like Lemmy. It's like if you took reddit back in time 10 years. Smaller, more niche, less brand activity, pretty much just die-hard nerds. Who could possibly prefer something like that?"

It's like early reddit, except they replaced the conservatives with tankies.

To be fair, at least it's easy to avoid the Tankies here. Once you realise what instances they congregate in you can just ignore any community on those. Once more normal people join up I imagine they'll end up defederating to preserve their echo chambers.

So, we’ve all had a... time on Reddit lately. And I’m here to recognize it, acknowledge that our relationship has been tested, and begin the “now what?” conversation.

acknowledge that our relationship has been tested

This is so emotionally manipulative / abusive, and says everything anyone needs to know about reddit/spez. It's like if someone burns down your house and says "look i'm here to acknowledge that your house has been burned down, but we can still work things out bestie <3"

Yeah.

"I'm done bullying you now! It's time to move on and be friends again. :)

...

What? You want an apology? Why are you so pigheaded and angry and clinging to the past and unwilling to work things out? We're all adults here, so let's be level headed and reasonable about this. Stop yelling. You could at least be civil. You're the problem, and you pushed me into this. Don't make me the villain."

And of course that passive tense "has been tested" so they can avoid claiming responsibility and try to frame it as "both sides" at best. But really more like "me right, you wrong, I have big stick."

Barf.

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You're welcome to give all the feedback you want, just don't expect anything to happen because of it.

What, after firing all of them and removing their best tools?

But hey, they’re “leaders and stewards” of their communities now, and not the landed gentry!

One day they'll even be paid for the huge amount of free labor and content they provide Reddit!

Almost certainly. Well, maybe, anyway. Probably. Right?

I'm tired of saying the same things so have a fun analogy for Reddit:

You have a sandbox, invite people to build sandcastles. So they come and build them and a lot of people are checking your sandbox out.

Then you stomp on everyone else's sandcastle so that your overturned pail of sand stands the tallest, and laugh in their faces.

Now you're wondering why everyone left and is mad at you?

I love how sassy The Verge's coverage of reddit is.

Maybe reddit is how they got their content most of the time. The verge trully is a redditor.

Maybe reddit is how they got their content most of the time. The verge trully is a redditor.

Its the guy that answered 2 questions in an AMA pretending they want feedback. They got all the feedback in the world.

Reddit has shown the middle finger to users' decade-long commitment, ignored all complaints, and demonstrated it doesn't care, which has destroyed all trust.

Now, Reddit is asking, "Can we be friends now so you can continue to work for us for free? We want to follow through with our plan of cashing in and need your contribution."

Mods: We want better mod tools. PLEEAAASEE!!!!!!!!!

Reddit: Here's a pizza party

archive.org link to the r/modnews thread. Needless to say it's not going down great.
edit: updated link with a newer snapshot

Oh, reading that was fun. If Reddit is trying that things must not be going well for them backstage.

Words are wind, and that is all that Reddit is offering mods.

I feel bad for them. They clearly care far more about the communities they have created than Reddit can even pretend to.

Hilarious that his first few comments address why the sub is restricted to only allow comments from specific people on a post titled "more ways to connect live with us" then he only actually replies to one other person with some corporate PR non-answer. What a fucking joke.

Damn that is a fantastic read. I've never seen so much poison on so many tongues.

So, we’ve all had a... time on Reddit lately. And I’m here to recognize it, acknowledge that our relationship has been tested, and begin the “now what?” conversation.

"I am allowed to hint towards the idea that we may have fucked up but I am not allowed to say how we may have fucked up if we did indeed fuck up which may not be the case. Could you, once again, reiterate what you think we fucked up and how we can fix the alleged fuck up? We haven't decided to do anything, aren't claiming fault, and are refusing to bring forth solutions to proposed issues."

"Now that we have that out of the way, let's chat!"

If I were a mod that hadn't left yet: this would definitely put me over the edge.

How insanely tone-deaf.

I feel bad for that VP, because I don't see them being able to affect the kind of change that the mod community wants.

This time they've learned that sacrificing a CEO on the Altar of Public Opinion is too costly; so this time they are just doing it to a pathetic Junior Executive who they probably only gave a slight pay bump and hired from a pool of internal candidates that were leaving the company anyways...

::: spoiler README.TXT Please Note, the above statement is satire only; but it wouldn't surprise me if it were true. :::

They never sacrificed the CEO. The cost was too great. They probably will sacrifice a junior executive, though.

This isn't a converstaion. This is comments be slung back and forth. I argue you can't really have a conversation on these kinds of platforms and at this pointit's pandering at the best and downright insulting any other way as every step the mods attempted to speak out and they ignored everything including forcing them open back up.

Honestly i understand how these folks don't want to walk away fron communities they helped build, but how bad does it have to get before you do walk away?

Sadly communities rise and fall faster than the tide on the internet. Find something for you that you control and contribute to that, no some douchebag exec that sees you as a dollar sign.

Also there were no answers or conversation there. Just 3 comments from the admin, 1 saying he'd take the feedback on the lowest scored post and then 1 refuting something and the last pointing to that refutinf post.