Do you think millennials who grew up with the early Internet and home computers will be as bad with future technology as boomers are with current technology?

jcrabapple@dmv.pub to Ask Lemmy@lemmy.world – 566 points –

My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We're in our early 40s.

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I am an older millennial born in 83 and I’ve been in IT for about 21 years now and grew up building and fixing PCs for everyone. I think the newer generation is going to be the ones that need the most help. Might be anecdotal but in my years in IT at first it was the older folks with all the problems taking on and using tech. Now it’s the younger kids coming in. In my opinion it’s the way we consume tech now. All tech in the 80’s - early 2000’s required a lot of tinkering and figuring out I always figured the older folks were just set in their ways and didn’t want to learn anything new. My first 15 years in IT I always heard people say “I’m not a computer person” as an excuse to not knowing how to change a signature in outlook, an app they’ve been using for a while, or some other basic business app everyone should know how to use.

Now consumer tech just works. Out of the box you don’t need to tinker or do shit to the stuff. Younger gen is coming us used to shit just working and when anything goes wrong they don’t do well with troubleshooting also companies make anything beyond basic troubleshooting nearly impossible without them so most just don’t try to figure shit out. This type of behavior is getting worse now people get tech that can do a few hundred things and they only use it for two of the few hundred and now you are stuck trying to explain how to do basic tech tasks to an end user who is just going to forget it an hour or so later.

I’ve noticed this with IT employees and the rest of the business. Maybe I’m just a salty IT guy but I do cyber security now and the tech skill levels are just bad and it causes me grief on a regular basis.

I feel this is very similar to working on a car. Back in the day they fixed those things up until they crumbled to dust. Pretty much EVERYONE'S dad knew how to do at least a little something on the car. But I didn't. The car was just a tool, not a hobby, my dad would fix things when they went wrong and sometimes I'd help and learn a bit, but other than that, I had it repaired or tagged it for a new one.

Cars were always there and easily accessible, but I had to learn DOS to play video games! Computers are now our dad's cars.

I think this is an apt analogy in more ways than one!

Older cars, you really did have to keep messing with them to keep them running and if you had to go to the mechanic every time, it would be too expensive, so it was almost a necessity. Just like with computers 2 decades ago.

These days you hear of people who drive a Honda for 100,000 miles without even changing the oil once and it just keeps running somehow. Why bother learning to fix something like that?

Feel this, I was lucky(?) enough to have a mechanic living at my house who basically told me to fix it myself, he guided me through of course but he emphasized how important it is doing these things on your own.

That guy cannot figure out how youtube works and he's only 45.

I'd say it all depends on how much you had to use something, while the hurdles in software may seem small to someone experienced. those who are first trekking through see it as a huge wall

Also keep in mind things are less tinkerable now, especially cars and there are a ton of added anti self repair things added that weren't there before

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100% this.

I have even noted a huge deterioration since I have been in the IT industry, and that's just been since the mid 2000's

  1. People have no idea how to do basic process of elimination troubleshooting anymore.

  2. They have no ability to look at logs and extrapolate what could be going on.

  3. They don't understand how to use a search engine effectively anymore or how to rapidly filter through large amounts of information to find answers (I have no idea why)

  4. The ability to understand how the various bits of tech actually work together and how this is happening seems to be getting more and more lost. So then which things fail people have no idea where to start.

  5. More and more products as you said "just work"... Until they don't and give you jack shit to go on.

Basically just "oh... It didn't work, try again later" nothing is more infuriating than something not working and also giving you no information to troubleshoot, it's why I am basically allergic to anything made by Apple in particular but this is becoming more and more the standard.

They don’t understand how to use a search engine effectively anymore or how to rapidly filter through large amounts of information to find answers

This bit, at least, may be at least as much a fault of the environment - the increasing awfulness of search results these days. It used to be you could search a specific issue (e.g., "borked.exe high CPU usage" or "how to partition a drive") and your first results would be relatively well-written sites run by actual tech people. More recently, though, it feels like:

  • The first 5-8 results are near-identical "help" sites that are 40% introduction, 40% basic troubleshooting steps, 15% "download our app!", and 5% actually useful tips.

  • There are tech site results listed... but they're from 2016, a different software version, maybe even a different OS.

  • "Okay, so, to fix this problem you first need... [SIGN IN TO CONTINUE READING]

  • If you're very, very lucky, you'll find a Reddit (or now, Lemmy) thread on the issue.

I'd consider myself pretty technically savvy, and even I find it frustrating to search for IT info or fixes these days. The newest problem is AI-written answers cooked up for you on the spot, which are frequently completely unhelpful yet pushed to the top of the results.

Exactly this.

I've been tinkering with computers since the mid 90s, and I lost count of how many I built or repaired years ago, but now, using Google to check something I've forgotten just leads to sales pages and massively out of date articles that were 'last updated' three days ago.

On top of that, you've got sites like the official Microsoft help site giving bad advice. Everything is just run sfc /scannow then dism /whatever. I genuinely saw a question recently where someone asked what to do when dism /online-cleanup doesn't work, and the top answer, marked as correct by the mods was, run dism /online-cleanup.

Online search results have been optimised for seo so much now that finding the right answer can be very difficult.

Don't forget that those first 5-8 sites are all written by a aithat doesn't know what it's doing! You can tell those apart from ones written by a person because they cram as many keywords in different combinations as they can. Like, if you searched "windows 10 Firefox connection error" the first result will be:

"How to fix Firefox Connection Error in Windows 10

Firefox connection errors in windows 10 are annoying. Luckily, there is an easy way in windows 10 to fix Firefox conne tion errors. The Firefox connection errors in windows 10 can be caused by a few different problems. In this article we will explain how to fix Firefox connection errors in windows 10."

It's infuriating, because those articles inevitably are wrong about the solution, but they're always the top results because they win the keyword battle. I use QWant for my search engine now, and while it's WAY better than Google it still serves some of those sites up when I'm troubleshooting something because the keywords are just too strong.

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Nah, it’s a thing. Youngest of the Millennial generation and I can concur with your comment after being in IT for a few years - pretty much it’s either Baby Boomers or Gen Z people who have a tough time with technology, with a 50/50 shot of a Gen X person being either super tech savvy or a technological troglodyte. AI has also made things worse since it can now do some light coding, but I’ve seen some people use it to code out entire projects only for it to not work properly at all or break UI on websites.

I’d argue that Gen Z is the worst for the same reasoning in your post: everything works OOTB, and if something goes awry then they don’t know anything or can’t do things the old-fashioned way - which at least Baby Boomers have the option to if they want to be stubborn enough.

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also companies make anything beyond basic troubleshooting nearly impossible

I hadn't really thought about this before, but it's a pretty good point. Not just the companies who make the tech, but employers and providers seem do just about everything in their power to get you to submit a ticket or (even worse) chat with "support" rather than give you the tools to solve the damn problem yourself.

And the menus/settings you need to make more than superficial changes to your device get buried deeper every year.

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There are actually studies already showing this, it’s because they grew up on iPads and apps and everything “just working” or dumbed down. I will look for a source but your anecdote lines up.

Now consumer tech just works. Out of the box you don’t need to tinker or do shit to the stuff.

I have the exact opposite experience , I happen to encounter software glitches nearly every day (especially in shitty apps like Spotify or Todoist) when back in the late 00's/early 10's everything worked as expected (except some occasional Windows blue screens or Linux kernel panics I guess), I guess it's just because how companies design their software for normies and if you happen to use some more advanced features, you will encounter software bugs all the time.

Useful features are removed all the time because apparently marketing departments think that people don't use them, and some of us depend on some things with no real alternatives.

Error messages were also actually helpful back then, nowadays it's just "Something happened" or "Unknown error", good luck finding out what's the problem with that info.

Error messages on android be like "OOPSIE WOOPSIE!!! We maaade abiiig fucky wucky 3: ohhh noooo the isssueee is soo bad we so sooowwyyy!! Pwease, restart the app and if it isn't fixed then go fuck yowsewf!!!"

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You should see my zoomer partner and friend try to work a computer. They all grew up on iPads 😅

I swear I saw a study that basically came to the conclusion that there is a distinct curve in technological literacy where younger generations are used to tech “just working” and not knowing how to navigate anything outside of app-based interface. Take all of this with a handful of salt bc I don’t have source on hand.

This is a very interesting point and I can see it throughout zoomer culture when it comes to the down and dirty technical stuff, but I think there's a distinction to be made between being technically apt and being able to grok whatever the hot shit consumer-grade tech paradigm is right now.

In the former context, a lot of zoomers have already "failed" but that context is the territory of people who reach out to learn it - in other words, the nitty gritty tech stuff will always be for the technical types. In the latter context, I imagine millennials will probably mostly be fine and zoomers will, too. I say "mostly" because we're already seeing millennials start to kind of skip the latest trends (TikTok comes to mind immediately). Zoomers are already coming to grips with not being able to understand Alphas sense of humor via memes. Whatever the next social media platform is, I imagine it'll be primarily a home for Alphas, leaving zoomers and millennials where they are.

Will there be spillover across the board, with members of different generations populating the other platforms? Sure, there are always exceptions.

As far as physical tech goes, like how millennials got the smartphone and zoomers grew up with it? It's highly dependent on how ingrained it becomes in society. Hard to exist without a smartphone these days, so everybody has to know how to use one. Boomers have more trouble because they got it later, but there are plenty of them who are just fine with current phone tech precisely because they need to be for professional AND personal use.

As a instructor of IT I can absolutely confirm. A lot of Gen Z have not grown up with computers as a tool. I have a class of around 20 students, and maybe 4-5 have any knowledge of the various compression archives. I have to give primers on the proper way to save various file types otherwise they'll just create default.config.txt (6) and wonder why an install isn't working.

I thought you said zoomer parents and was about to get really mad and sad at the time.

I mean older Gen Z are 20-24. I’m a millennial and I was a dad at 23 haha. It’s early, but not unreasonably so.

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Heh heh heh, I thought he said Boomer parents and I was wondering where the heck they got iPads

@AA5B @Albbi
Old people (I mean even older than me on the very tail end of the boom) love tablets and smartphones. They might not use a huge number of apps, or be able to install an app, but just like Donald Trump, they can text and use social media to excess.

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Yeah, this is a thing. I know a lot of younger folks who don't really have a clue about how to do something if they don't have iOS version whatever or some other bespoke interface. (And no, I'm not a boomer)

CLI ultimately runs the world, and the younger folks who understand CLI are probably at a ratio roughly even to the other generations.

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Work tech retail, a lot of young people don't know shit about any tech tbh

It's because everything is now UI driven and done for them. They didn't have to debug or solve computer issues. It's a sad state of affairs that the better technology gets the less the population understands it. I'd say, with respect to this post, millennials may be the only generation that can truly problem solve tech, both past and future.

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They don’t know how to troubleshoot tech. Gen X and early millennials had to get things to work far more often than later generations. Today most things just work.

Even beyond troubleshooting.

Basic things I'd expect people to know:

  • What and HDMI cable is

  • what an Ethernet cable is

  • That Samsung isn't the only Android manufacturer

  • That different tablets are different shapes/sizes and hence use different cases (seems like common sense to me but apparently not)

Etc...

For sure. Gen X here. I was in IT during the wild west days (90s) and it was glorious!

You'd never hear from (and might even never see) those that knew anything.

Yea I definitely don't expect to hear as much from those who are more educated, the sample group is not neutral.

but with such a large sample size I still find it worrying.

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No, I think we'll be fine. It's Gen Z and Gen Alpha that are acting like boomers in regards to technology. My eldest niece and eldest nephew are tech-illiterate even though they grew up with PCs, tablets, and smartphones in their daily lives.

My eldest nephew can't figure out how to use Libby, or how to install unlock origin on his mobile Firefox browser, and my eldest niece has no idea how to troubleshoot or look up solutions to any tech problems at all.

It's frustrating and I had ban them from asking me anything tech related because I got tired of being the free, family tech support. Now I tell them "well, what did the sources say after you researched the solution?" And that always shuts them both up because I know they didn't even try looking up the solution on their own.

They also have the bad habit of believing everything they read online. I tried telling them both that they should look at more than one source when researching important information (nephew was doing a paper on the American Civil War) and they stared at me like I was nuts.

They are the living, breathing examples of Intelligence VS Wisdom.

I think us Millennials will, for the most part, have an easy time keeping up with new tech, even as we get older.

Man that is my biggest pet peeve is someone coming to me asking for help saying IT DOESN'T WORK without either trying to figure it out or even doing the tiniest bit or research. It usually takes one single Google search. My mother in law thinks she has the nuclear codes and she's gonna blow everything up if she touches her laptop wrong

I don't really like bashing or putting the new generations in negative light... But in this case it is true. Late gen x, Millennials, and early gen z grew up with computers and tech that was more troublesome and where forced to learn how to naturally troubleshoot. On top of that we got eased into the more advanced and user friendly stuff.

Later generations where born with the easier user friendly stuff and don't have to troubleshoot nearly as much.

Of course this is also a generalization and does not reflect on an individual bases

Every piece of tech today is made so that it works out of the box with usually a tutorial on an app showing you what to do. So, yeah, young people have a hard time with tech because 95% of the time, it works out of the box.

It's easy to blame them, but they never really had to debug anything. The tech has been dumbed down all the way so that anyone that is remotely functional can use it.

Yea, I don't like bashing my niblings generation either, but it's not just the two of them I've had to provide tech support to; my cousins kids as well. They all act like troubleshooting is an alien concept and panic when the WiFi stops working on their tablets.

Fortunately my nephew's high school has a computer class he's required to take. I hope he learns something useful.

I'm thinking new interfaces/concepts of interaction might be where we lose touch.

Just like the previous baby boom generation had people with a lot of technical knowledge about for example how punch cards were used to configure computers and how to type with an old typewriter, we might know much about more advanced technical software and touch interfaces, but many might skip the Snapchat/TikTok scene and feel out of place.

Not to mention future upcoming things like a Brain-Computer Interface connected to an AI; perhaps to socialize, to create tools / content. Some of us, and maybe you as well, will join this scene too, but I already see people giving up and staying away from new stuff.

We will have a role in the technical side because of our knowledge, but that core knowledge is not that important any longer in many fields just like most developers don't have to worry about machine code any more.

Programming with punch cards was a niche skill very few had.

People who grew up in the 80s and 90s didn't just grow up with tech, we grew up with rapidly evolving tech that ranged from clunky and buggy to completely intuitive. We definitely have a better chance of keeping up as we age.

Social media like Snapchat/TikTok is less about knowing how to use tech and more "who gives a damn?" I care about that about as much as learning about Pokemon. Just toys for kids that I will never need or want to know about. THAT sort of generational divide is inevitable.

There's actually a regression where millennial who grew up with pc are still the best at it gen z is as bad as boomers. If it's not an app or website they are lost at even the smallest issue.

I notice this way more today with my job. The people we used to hire for computer support would know most of the things they were supposed to. Today most of the people we hire it seems like they can only follow a script or SOP and that's it, basic troubleshooting or logic just goes out the window. It's super sad... and even worse having to manage them.

Edit: I also don't think it helps that they only get to deal with systems that have been made so user friendly anymore that most options to do anything are just built in or a command away so they really never deal with any of the stuff underneath to figure out how systems run.

I constantly think of the ObiWan meme. They were supposed to be the chosen ones. They were supposed to be better with tech, not worse.

Just like there are exceptions to all boomers being bad at tech, there is definitely are exceptions to the gen z thing as well and I hope I am one of those exceptions.

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I think most millennials and and gen-x folks will be totally fine.

I don't want to sound like one of those "kids these days" people, but kids these days have it rough.

I work in tech and old folks, mainly boomers, are usually ok to work with when it comes to tech, because they know they don't understand it. They grew up without it, avoided it when possible, embraced it when necessary, but they know that requires effort, and they're just generally not interested. I get that. They just need some reps and to feel comfortable, and they get it.

Most gen-z folks have grown up in a world where you just click things and they work. As a general rule, gen-x grew up in an era where you had to tinker with the hardware and software yourself if you wanted to do something. As a millennial, I had it easier. Most of the hardware was sorted, but some of the software was not, so you still had to do some configuration yourself if you wanted something to work.

Gen-z hasn't had that. If app A doesn't work, download app B. They're so used to things just working, they have no idea how to troubleshoot anything. In that way, they're usually worse than boomers. Generally a boomer will make an effort to try to fix something, understanding it's outside their wheelhouse. The zoomer won't and just stops in their tracks.

For example, a boomer will mangle the displayport connection on their computer trying to plug their HDMI cable into it. It looked like it would fit. The zoomer doesn't understand they need to plug in the computer to the monitor. The computer is already plugged in to the wall. Why plug it in again? Both things I have seen in the last 3 months. If someone thinks their computer is broken but it just needs the monitor turned on, they're more often under 25 than over 55.

Again, these are generalizations. There are individuals who don't fit into these trends. This is just my experience.

I think every generation has things they're good and bad at. I also think every generation forgets how bad they were at certain things at a younger age. So I believe they'll be fine.

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I love new tech and I’m gen X. I’ve learned new tech all my life. What will fuck me going forward is bad UI. At some point graphic designers decided a dark gray font was better than black. All the keyboard shortcuts I used were changed by Microsoft and I’m still butt hurt about it. Still use MS office but grumpy with the Ribbon.

Exactly, we grew up constantly learning new tech!

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Not at all. I'm a late Gen Xer, almost a millennial. I thrive on learning new technology. I live for it.

I am sure some gen Xers do fail to adapt, but at the end of the day, I don't even think it's a generational thing: Some people adapt and keep moving, some people get stuck.

Yeah I know boomers that are more tech savvy than some millennial. Really if you are curious and have an interest, you would keep up even at Biden age

I know a few people who are and do. Even 20+ years ago, I can recall old people who taught very young me all sorts of "cutting edge" tech shit. I had a greybeard teach me about IRQ addresses in the 90s, I've since forgotten it all but that's not really the point.

“Gotta change those jumpers, man!”

In my experience, if anything, late iterations of Gex X tend to be slightly better with new tech than Milennials, because we grew up having to know how it works in order to use it.

In the days of constant blue screen of death.

There seem to be a lot of us GenX /"Xenials" here in the fediverse already and I think that's why. We don't need everything handed to us in its final form.

The people that were near that X/Millennial transition are the best at adapting to new tech in my experience. Enough access to have a computer in their formative years but not far enough along for that computer to actually worked well.

Same. Except when teleporters come around. You’ll only teleport me over my dead body.

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It seems like my generation (Gen Z) is a lot worst with technology than millenials. Most of my generation don't know simple stuff like how filesystems and directories work or how extract a zipped folder. I blame the usage of phones as the primary computer and really dumbed down software that dosen't allow any sort of self troubleshooting or configuring.

This is 100% it. Worked in IT 15+ years, started with building desktops, servers, virtual machines, building networks, troubleshooting in-depth kernel issues, tracing TCP/IP chatter, which built a really broad platform for my current job as principal cloud architect. I and peers of my vintage understand how to troubleshoot down to a low level, and we understand the implications, benefits risks and constraints of putting certain cloud technologies together even through the multiple levels of abstraction.

We've had the benefit of experiencing these technologies grow and develop first hand, we understand how they fit together and where to look when something isn't working. Recent graduates have not had the benefit of that journey, are so used to operating at the top layer of the abstraction that works most of the time, that I find they really struggle to decompose a problem, simplify and troubleshoot one logical component step at a time. Problem solving is a learned skill and multiple layers of abstraction make knowing where to start very difficult if the error message isn't crystal clear.

I think there are different aspects. I know how to use that, I'm an IT professional, but people are always asking me "how to do X in Y app" and I have NFI, I don't use most of the apps and have no plan to.

I get that one a lot and I always ask if I can have a look at it for them but then they turn around and tell me they can't be bothered. It's fucking weird. I'm here ready to solve your problem, all you have to do is log in, and you can't be bothered.

They don't want you to figure out something that they couldn't. I can admit I've been there.

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I actually think the opposite. Millennials grew up during the boom of technology and many had to rapidly adjust to all of that in a short amount of time. That's why so many are so good at it. Gen Z on the other hand has trouble managing folders and files. This is largely due to tech getting easier... too easy almost. The direction of tech right now is AR/VR and my grandma was able to quickly grasp it because the controls are so natural.

I don't think that millennials will be behind in the tech field, but trends? Yes.

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It's my hypothesis that this generation that is most tech savvy. This was a time when you had to know how to use a computer in order to ... use a computer. Today's generation has grown up with the app operating systems. They don't need to know the first thing about file manager or even ctrl-alt-del.

My wife is a teacher and often amazes her kids (age 15-18) by doing "ctrl+f". So jepp, they have only surface level knowledge of the tools they are using.

I’m a teacher too and it shocks me. Even kids who are successful in school struggle to use a file system — usually just dumping everything into google drive and “searching it up” when they need it. I almost never see a kid directly type a url (let alone know what a url is) since they google everything.

I’ve even had this interaction:

“Why are you googling everything?” “I’m not googling this is safari, I have an iPhone”

In a lot of ways I think they’re worse than boomers. At least they’re good at making tik tok videos!

Yeah, there are plenty of people in my generation who grew up with computers, have watched phones evolve geom nokia 3210s to iphons all manner of magic folding phones etc who still do t know how to switch a comouter on or even use their phone outside of swiping through social media and even then its really basic knowledge.

It doesnt matter what generation you are. Its all about what interests you.

There are "boomers" in my work how can run rings around everyone when using certain applications or tech because thsts what they do every day.

The idea that age or generation affects your tech savvyness is just a fallacy

I disagree. I don’t think it’s age specifically, but rather your date of birth if that makes sense. It’s not that once you reach a certain age you are incapable of understanding something new. Millennials are good with technology because we grew up in a time where the internet was blooming and it made sense to adopt it into our lives. A lot of what we learned with regards to how the world works was through technology. Boomers already had a life that worked fine before the internet and had good reason to reject it. Now that technology is at the heart of everything they are decades behind millennials in their learning curve.

Obviously there are boomers who are tech wizards (and many whom we owe for how technology has shaped us for good or for bad) and there are millennials who suck at it. But to deny that there is no trend is ignorant.

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I would argue that's actually a good thing for the average user. Computers and other personal electronics have become so reliable that you rarely have to delve into those tools as an average user. You can actually see the trend of simplification and everything but Windows - Linux, macOS, iOS, and Android are all immutable operating systems where user data and applications live separately from a read-only operating system partition. This is obviously not the case for all Linux distros but the point still stands.

Working in IT, I'm glad to see that despite the move to immutability in the Linux world, I actually have access to more tools than I did on base Ubuntu. blendOS and NixOS allowing you to spin up an operating system of your choice in a container, pull down whatever programs you want, all without cluttering your system? It really is the best of both worlds. Plus I still need a rock solid system, Knowing that I will always be able to apply an update without anything breaking is a huge win for all users. Back to the original point, technology has become so reliable and easy to use that you feasibly can just open your browser every morning and leave it at that. No hassling with clearing cache or anything, it just works.

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No I don't think so. I think millennials were in a sweet spot where more of us had access to cheaper computers so more of us had the opportunity to use them compared to Gen x and boomers. The strange thing is Gen z are becoming pretty incompetent with computers in general these days because of how much easier computers have become overall. If anything goes wrong they have no troubleshooting skills unlike millennials who had the misfortune of growing up with OS's like Windows ME. Source? I work in a high school and I see how bad the teenagers are all the time with general computer issues. They would much rather use their phone.

Speaking as a millennial I'm not bad at new technology but I really fucking hate how dumbed down and the planned obsolescence in everything nowadays. So that leads me to avoid using new shit a lot of the time. My phone for instance is 6 years old because there's nothing currently available that wouldn't be a downgrade in functionality. I'm also dreading getting a new car because all the newer ones I've been in have really shittily designed infotainment systems and a bunch of extra crap I don't need. I really feel like I'm taking crazy pills when I look at where technology seems to be going these days compared to how optimistic I was a decade ago.

Yep, for a car you really only need a phone holder and Bluetooth (fuck it, you could even get one of those tape deck attachments). All the other infotainment stuff looks 5 years behind even in a brand new car.

I really like CarPlay and wouldn’t give it up for the past.

My daughter turns 4 soon and I already have an old PC for her birthday painted purple. She will learn the old ways, the ways of our people.

May she be blessed in the name of seg fault, the blue screen, and the 3.5inch floppy disk.

Please insert cd "2" to continue.

It was actually really embarrassing for me. I thought "We can play curse of Monkey Island. Those point and click adventures would be great for her!"

Literally an hour later Im looking up a walkthrough on google...

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I agree with people here saying that younger people are just not very computer literate anymore. I bought my daughter a starter desktop computer so she would get more computer literate, but it sits on a desk while she uses her iPad. The schools have Chromebooks, which is the push-here-dummy of operating systems, especially when the school restricts it. Apps on phones and tablets just work. There's no learning curve.

Unless they're specifically interested in computers, they don't need to be computer literate anymore.

That said, I think future technology will reflect this. They won't need to be for most jobs.

All you have to do to get kids interested in computers is to get the games they want to play on the computer. They will be motivated to learn how to use it so they can play their games.

Worked for me in the 90s and my kid today.

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A lot of children are of the type "a smart horse only jumps as high as it needs".

For example, when they have a calculator, they won't ever use their head to calculate anymore. The most simple additions etc, will go to the calculator. You can talk till you are gray and old how important basic calculation skills are. Instead, you need to take away / restrict the calculator.

The same goes for computers and other stuff. Create some artificial hurdles and they will learn.

Teach them about the world of piracy and they will become faster tech literate. Nudge them closer to it but don't push them to illegal areas.

They do need to be computer literate if they're going to get any sort of office job, even moreso now with remote work

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Technology for new generations is really dumbed down, unless you want to learn and get into the weeds deliberately. Millennials know how to work around multiple operating systems and generally also learned how to troubleshoot (of course, there are a lot of millennials who aren't interested in tech as well). Zoomers will definitely have their own generation specific stuff they will know much better than any other generation.

I like to think every generation has it own knowledge and speciality, and bringing those together is when we as a species grow and advance.

I actually heard zoomers are worse with computers in general because they just use their phones instead. So I guess it depends on the tech.

I used to teach a python scripting course to graduate students in Biology. With each progressing year, the average base computing skills actually went down. A very large fraction these days has trouble with the very concept of files and folders.

I've read that online, but I assumed it was exaggerated. You're personally witnessing students struggling with files and folders? Because that's simultaneously hilarious and a bit scary.

I work in the software industry, and sometimes I worry that I'm going to be overtaken by the newer generations, and other times I feel like I have nothing to worry about.

It's not really exaggerated and it's probably worse now. This is why it took so long for iPhones to even support the concept of a file manager; most people just do not get it no matter how much you explain it. I have three kids in school, from grade school to high school, and the concept of files is just... not a thing? Basically everything is in Google Docs or through some web communication type of thing. Email is all through Gmail or similar, and the idea of downloading a file or even just organizing it in Google Docs is not a thing they do. They've grown up with near instant search, and for most people that's going to suffice. I grew up on DOS and then later Linux and such in high school, and even I eschew much folder structure more than a level or two deep (though my naming conventions for files has improved significantly) outside of programming projects.

That said, both of my two youngest kids followed the same path that you can probably find through most of the software industry, and though it's not my day job, me as well. And that's wanting the computer to play a game or similar, and then having to learn this thing. Minecraft has probably done more for the next generation of software engineering than any coding class or high school program. Both my gaming boys are totally comfortable moving around the file system. The youngest (10) is absolutely obsessed with modding, so he started by changing some params in an XML or JSON file or whatevs to now very nearly writing his own code. He publishes mods every now and then, which are more generally patches on existing, and I'm guessing within the next year or so, he'll be writing from scratch.

That at the end there is a very wholesome story :)

Indeed I have. It isn't an exaggeration.

Mobile computing and cloud storage are to blame. For a large contigent of people these days, their cell phone is their primary computing device. Those make even viewing the filesystem difficult and cumbersome, and if you're not a power user you just won't see it at all. Then, on laptops and desktops, operating systems these days very strongly push their cloud storage solutions. Again, these typically make viewing the actual structure difficult, instead one has to rely on search or recommendations.

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I work in schools and kids aged between 5-12 are clueless with computers, they just poke the screen because they have no idea how to use a mouse and keyboard.

If the computer isn't switched on they don't have a clue how to switch it on, just keep switching monitors on and off lmao

Sure, that's hilarious, but I'm pretty sure I remember actually being taught to turn on a computer (and monitor) when we were being taught about them in general. What do you think these kids should do, just know things?

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Yes. Because I already take tech support calls/chats from them while working at an ISP. There was a very limited sweet spot where SOME kids became computer literate. Then smartphones happened. It's all been dumbed down again. People call the Internet "WiFi" and have little to no understanding of how anything works.

"I'm working from home on my MacBook Air!"

Absolute madness. Trust me. They're mostly very dumb already.

Seems like people born from mid 70s to mid 90s are peak technology nerds. Before and after... not so much. And with current trend of dumbing everything down it will stay this way

Exactly, the sweet spot. That's probably very accurate. 1975-1995

My friend works with a lot of Zoomers and he says that they grew up with working tech while we grew up having to debug shit all the time. So Zoomers are as helpless as boomers but millennials had to learn how shit worked.

I think the shift will be from the boomers who are completely helpless to the zoomers who are overly confident but lack the actual knowledge or ability to fix anything on their own.

Probably an upgrade but not by much.

This is a bad take. Boomers created the internet, Unix, C, processors and other IC's, other OS's, created computer graphics as we know them now, etc etc etc. They are the pioneers we stand on, but each generation has a bell curve.

Millennials start with the same bell curve, I assume a bit better maybe because knowledge is easier to access for those who seek it, but don't confuse navigating an app, and knowing how to Google troubleshooting terms as some form of technical supremacy, if the internet goes away tomorrow, how many millennials will know how to troubleshoot issues or create IC's from rocks?

A fraction of boomers did those things. By the time computers were available to the public at large, boomers were in their 30s and 40s.

Exactly this. Technical literacy in zoomers and Gen next is going to be worse than boomers.

Everything is fast and all the details of the technology are hidden from them

That being said I'm sure they will use technology in mind blowing ways. But have not idea how it works.

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My family got its first PCs in the mid-80s.

My mother was a huge part of training people how to use PCs. She would drive a night computer lab (RV with 7 PCs) to business and train all the employees in his to use them as they began adopting the technology, and as the moved on she became a leader in information technology and project automation in the engineering world.

Her long, successful career was all very technical. She was an inspiring person who adopted new technology a decade ahead of time and never feared the future.

Now she can't operate the TV remote or her cell phone without cussing about all this damn confusing technology.

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I'm a primary school teacher, not related to computers, but every year kids are getting measurably worse with coins and money. I can give quite a few 9 year olds a few coins, and they would have a seriously hard time quantifying the amount. It's funny the parents come to me saying their kid needs to be extended, but I'm just here saying "bro, your kid can't even buy himself an ice-cream."

I've tried very hard to teach my child about money and she does have an allowance and kind of gets it, but she's got a lot of difficulty with change and with sales tax. I wish I was a better teacher, but I do my best.

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Ha, I thought Monopoly would help with money. But then realized how freaking long is takes doing transactions that I st did all the banking to save 2 hours 😄. I should probably teach my kid Acquire instead about money and change.

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Speaking as an elder Millennial, probably. As I get older, I get lazier and desire convenience over shiny and new. I recently got back into rebuilding my music collection and the high seas have changed since last I sailed. That being said, my desire for music drove me to learn the new ways, even though I didn't really want to. The bigest things that stop people from keeping up with technology is desire and ease of access. Most people could give a fuck less, so they don't bother with it, and the older we get, the less fucks we give. Those of us with a desire, for whatever reason, will choose to learn.

The discussions here about how "today's tech is so dumbed down" kinda makes me laugh, because it's what I was saying when Windows 95 released.

I mean, windows 95 was kind of the tipping point for consumer GUI-first general purpose computing, right? For the common person, using a computer went from reading manpages and learning syntax (at least the bare minimum required to launch a GUI shell), to being presented with a much more limited set of easily discoverable operations.

Gen Z using chromebooks and iPads are just the extension of that. The operations exposed by an application are generally way more limited than they were on windows 9x, and also way more discoverable.

See kids can’t use computers

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Millenial here: No because we're used to change and I'll never be old!

Edit: Fuck, I'm old :( How the hell did this happen???

Seriously though, we've lived through a hell of a lot of change. Arguably more than other generations. I've gone from having a rotary phone to having the world's knowledge in my pocket in 40 years. And we've mostly embraced it all along the way.

Even for us younger millenials, we saw the rise and fall of the early internet, the beginnings of social media, grew up with flash games in our browsers, and now we've got these Star Trek-like folding smartphones and checks notes smart sunglasses?

Like you, I'm happy to keep adapting. Hell I'll go full cyborg if that becomes a decent option in my lifetime.

Speaking of having the world's knowledge in your pocket, did you know you can download a local copy of Wikipedia? Check out Kiwix. English Wikipedia with images is only like 80GB. Something to read when you've got no signal.

I was just thinking about this. I'm really not sure. I think technological progress is not the core issue but rather a sudden paradigm shift in how you interact with what you use on a daily basis.

For instance, there was a generation that grew up without cars and never learned to drive even after they became commonplace. Just too big a jump from previous methods of transportation. But their children who grew up with cars didn't have any issues as the technology matured and new features were added.

So the question is will there be another significant paradigm shift in our lifetime that isn't just an evolution of current interfaces and tools, but rather a sudden change in how we interact with technology?

Who knows...

There's a neat phenomenon where people born before a life changing technology will never see it as being life changing.

Anyone who grew up before the internet only sees it a some place to chat with friends and not the de facto way international business is now conducted. Anyone who grew up before planes only see them as some way to get to a holiday destination quicker and not as the way a huge amount of cargo shipping is done today.

To these people, going back in time seems simple. They could certainly live without the internet or planes or any other new fangled devices! They might, but society wouldn't be able to. I can see AI being the new thing that changes society that we all think of as being some silly little toy.

I think this is right. I've been thinking about this a bit as I watch who in my office starts using LLMs and more importantly how they are using them. The folks in their 40s or 50s have largely ignored it, I remember a gen xer sending an email around in may talking about this neat new ChatGPT her middle school kid showed her. I know one xer in my office whose straight up afraid to even try it. Those closer to gen z will use it, but in a very basic way - just asking straight questions seeking information, get frustrated when it can't handle complex questions or they get lied to, then quit. Millennials seem to be better about using it for what it's good at, generating ideas, startingn places for documents, editing/proofreading, etc. Maybe it's because millennials were in that sweet spot between the older folks who didn't grow up with tech and the younger folks who are used to apps that just work without having to think through how to make the thing do what you want. Maybe millennials are more interested in tech generally since we saw it change so rapidly in our lifetimes. Maybe it's just my small sample size of a 40ish person office.

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Counter argument: people have grown up with cars for over a century. Still, no one knows shit about cars where many have no clue about even filling it up by themselves let alone check things like radiator fluid, oil, etc.

People will be more accustomed to using tech, but that doesn’t mean the masses will know how it works.

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I'm an "Oregon Trail" older millennial, whose first computer was a Tandy 286 running DOS (and Tandy Deskmate GUI shell). My parents bought me the thing but had no idea how to use it themselves, so six?-year-old me had to figure it out entirely on my own. I had to understand things like IRQ conflicts, "high memory", the difference between CGA, EGA and VGA, and (to some extent) how to use the DOS command line just in order to get my games to work.

Without that formative experience, I would not have become the Linux-using, self-hosting, software engineer I am today.

Frankly, I fear for the zoomers. I'm currently trying to figure out how to give my own kids at least a taste of a similar experience, because the last thing I want is for them to be slaves to whatever "easy"-but-exploitative technology the FAANGs of the world are constantly trying to shove down the throats of everybody who doesn't know better.

I remember playing in the low moby. I think our generation benefited a bit in our understanding because we had to deal with "bad" tech. Finicky, difficult to use, you had to understand it because it made no effort to understand you. Me playing with a presario 486 back in the 90s and all of our computers after that seems to have led to a certain knack that I offhandedly refer to as "speaking Machine". You just develop an understanding of what a computer is likely trying to do, what individual steps it would need to complete in order to do that and which one of those steps fucked up based on what it did instead of what it was trying to do. As tech got better the level of understanding required to use it decreased. This is good overall, but it's gonna mean fewer low level hackers and that even people who build things on computers don't fundamentally understand how they do what they do because it's all abstracted away. I'm a java coder now but I'm also the only coder I know that has ever worked in assembly. Outside specialized embedded hardware applications, why would you bother?

I’m a java coder now but I’m also the only coder I know that has ever worked in assembly. Outside specialized embedded hardware applications, why would you bother?

What's really crazy is that even $1 microcontrollers are faster than that 486 these days, and I'm pretty sure some of them are capable of running Java themselves. I was going to say something like "you have to go really small, e.g. ATtiny, to find something you need to use C on," but nope, even those can (sort of) run Java!

Not to mention the fact that you can run an entire desktop OS much more sophisticated than Windows 95 was on a $5 Raspberry Pi Zero...

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Absolutely. I work in IT. Some millennial are just as bad, if not worse than the boomers. If things aren't EXACTLY what they expect or they are used to their brains short circuit and they can't do anything. Like the button just moved to another menu dropdown Deborah, put in 20 seconds of effort and you would find it.

Boomers are not bad with technology, at least not boomers working in tech... It's the younger guys with ipads that have no clue how anything works. :)

One teenager I met wanted to be a data scientist and had a running jupyter notebook but couldn't write a simple python loop on his own.

I asked him why, and he said he wasn't interested in learning that, he just wanted to do AI easily and get quick results. It was all about getting to the end result as quickly as possible and skipping the foundations.

This is the YouTube generation. Very impatient people. And you actually need patience to learn more difficult things...and you have to be OK with feeling stupid too.

So you See that a generalization of a whole generation isn’t accurate. And then you do another generalization on a whole generation that’s wildly inaccurate.

How else? Anyone knows each member of each generation so we can interview each person what their experience is?

It's inaccurate to say something about "all" boomers and equally inaccurate to say something about any other group. But we like to discuss the general behavior we have observed. It won't fit all, and we understand that.

Without making any generalizations, we would have to say "in my life, this is what I have observed about x". That's every opinion, ever, going into that category.

So when i read something about boomers, I read it as "this person's opinion about boomers". How else?

There are tons of gen z who are amazing with computers! I'd say I'm pretty good compared to the average. But to be honest, I think every generation has a high percentage not good with computers. Everyone is specialized in something

God yeah. The teens I talk to at work are the worst at being patient. Most of them spam the chat. If I don’t respond in half a minute it’s “hellooooo hello?? Heloo? Omg wtf r u there” not even exaggerating. They will wait for nothing.

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The porn tech pendulum:

Boomers: So your telling me that if I know the right people and go to the right theaters, I get to see porn? (Boomers become good at networking)

Gen X: So your telling me if I buy a TV I get to see porn? (Gen Xs don't get any cool knowledge, so they restrict porn on TV)

Millennials: So your telling me that if I get really good at computers and internet, I get to see porn? (Millennials get really good at using computer technology)

Zoomers: So your telling me if I own a phone, I get to see porn? (Zoomers don't get any cool knowledge, move to restrict porn on the internet)

Gen Alpha: So your telling me if I install these image AIs and VR programs, I get to see porn? (Gen Alpha gets really good and working with AI and VR 'interactions')

Um, Gen Xer here, and I spent a lot of time waiting for jpegs of Jenny McCarthy to load one line at a time, top down. If you don't know what I mean, you're either too young or too old

"You'd have been up all night and seen three naked women" - Rory, IT Crowd

Flat wrong about GenX, we are the Internet Lords. I was printing out porn jpgs and saving files to Zip disks in the 90s.

We were the tech support for boomers, and still are but now we have to teach the kids too.

Early Gen X was TV, late Gen X was definitely early internet.

Whoever you are: I'm going to screw up your and you're until the end of time

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First: It's been the boomers who invented computers, the internet etc. Second: The average millennial knows little about tech. Give them an Android phone instead of an iPhone or a PC with MacOS or Linux and they'll start looking confused at you. And tell you the way it was before was better. Try to explain to people why something is or isn't necessary or about privacy and how our personal data gets handled and used. Most people are ignorant. Many people also have other hobbies than computers.

Boomers may have invented computers and the Internet but it's the Gen X and Millennials who used it most, developed it into what it is now. All of my millennial friends are just as comfortable on a computer as they are on an android phone. You definitely have the Millennial thing mixed up with Gen Alpha or Z.

I think you have your generations confused. Millennials are pretty good with tech. Gen-Z is clueless.

People in here talking about how future generations might be less tech savvy due to growing up with locked down devices and phones. I am worried things might go a different way. If tech companies manage to push open systems out, forcing us all onto locked down computing appliances, I could easily see myself being left behind as I try to cling to the glory days of being able to actually code my own solutions and configure an OS to my liking, etc.

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I work in tech and it's honestly exhausting trying to keep up. I already feel this way tbh, it's a non stop procession into the future.

I'm a developer as well, but I think we're comparing professional literacy to general user literacy. I think we should be fine save some new form factor (idk, fucking AR, I guess?) or paradigm that upends UI design in our 60s

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Same, they keep on adding new features and I don't have the time / interest / small enough world to get me to keep up with every little change. When I was a kid at home, I basically just had school and then a desktop to mess with. Now, my partner shows me new stuff on my iPhone all the time (shortcuts and whatnot) and it's great... but I just need something that works and isn't leaking data I wouldn't expect.

I used my work account to make an account for Postman the other day and they added like, public profiles to Postman. Like what? Who asked for that?

Yep, I'm totally with you there. I always think that if young me had the resources I have now, I'd be doing amazing shit, but then I realise I'd probably just be scrolling social media like I do now. Growing up without Internet I feel was better, you had to actively keep yourself busy. I got into IT because I was lonely and had a lot of time on my hands.

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My wife and I regularly joke that one day we'll harass our kids to help us with our neural interfaces but I don't think that sort of thing will happen any time soon.

When I was a kid in the 80's a lot of people could already afford computers. They weren't so cheap that everyone had them but they were affordable to a fair number of people if they really wanted one. A C64 cost $595 at launch, that's under $2,000 in today's dollars.

The biggest barrier to computers were that they weren't "user friendly". If you wanted to play a simple video game you needed to know some basic command line instructions. When I wanted to set up my first mouse for my 8086 it involved installing drivers and editing config.sys and autoexec.bat. You couldn't really do anything with a computer those days unless you were willing to nerd out.

At the same time, nerding out on a computer could easily get you deep into the guts of your computer in a functional way. I learned that the only way I could play video games at night was if I opened up the computer and disconnected the speaker wire so it wouldn't alert my parents. I also learned that I could "hack" Bards Tale by opening up the main file with debug and editing it so that the store would sell an infinite number of "Crystal Swords".

Today there are 2 cell phones for every human on earth. Kids walk around with supercomputers in their pockets. But they've become so "user friendly" that you barely even need to be literate to operate one. That's generally a good thing but it removes an incentive to figuring out how the stuff works. Most people only bother with that if they're having some trouble getting it working in the first place.

At the same time it's gotten much harder to make changes to your computer. The first Apple was a pile of circuits you needed to solder together. You can't even remove the battery on a modern one (without jumping through a lot of hoops). If you edit some of your games it's more likely to trigger some piracy or cheat protection than to let you actually change it.

There are still large communities of computer nerds but your average person today basically treats computers like magic boxes.

I'd expect that kind of gap in other areas. I'd take 3d printing as an example. You can get one now for a few hundred bucks. They're already used in industry but, at this point, they're still very fiddly. The people who have them at home are comfortable doing stuff like troubleshooting, flashing ROMs, wading through bad documentation and even printing custom upgrades for their printer.

My wife and I regularly joke that one day we’ll harass our kids to help us with our neural interfaces

This but unironically.

Seriously, there will be new interfaces in the next 20 years. People always underestimate tech change and growth, and we already see VR and AR in their infancy. Do you remember what it was like watching your parents or grandparents hunt and peck type, or struggle to double click something, or double clicking things that don't need double clicked? Did you struggle with helping them Google their problem (back when Google was useful)? There will always be luddites and people who don't adopt new tech, but even among those who do, they're often slower or just have a less intuitive understanding of newer tech. This will happen to us. Even simple motion controls while in AR will likely be hard for people to pick up and develop new muscle memory. Neural interfaces will likely require you to "think a certain way" to best interact with things, and I don't doubt many of us will be bad at it. And most likely of all, we'll be bad at something we don't even predict - and many people won't care that much. I'd argue in some cases it actuallystarts with "what's the use?" which tons of millennials have already done with Twitter, Instagram, Tiktok etc. Even if you recognize the value, you're comfortable and happy not using the new thing, and that's a double whammy when combined with the effort it takes to learn new tech.

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Imo it's the opposite, millennials were in that period that you had to have certain computer knowledge to use technology. Today's kids don't use computers so much as they use phones and on the phones everything is super simplified for them compared to a 90s-2000s computer that we had to deal with. I think from here technology will only become easier to use to the point that new generations will actually have less technical knowledge compared to the previous generation.

I know quite a few kids and early 20s who don't even own a PC or laptop. They own phones and a TV but think PCs are only for school and work.

I think we will be the exception because we came up when you had to figure out how to get things to work whereas everything today is intuitive and seamless and just works.

I'm able to troubleshoot newer tech when it doesn't work where it seems like gen Z can't do it because they haven't had the experience trying to figure out how it all works.

Maybe?

I mean theres boomers who were engineers in their youth who are complete idiots with modern technology, especially computers.

But as an elder millenial myself, I can kind of see it happening to me too. While I do enjoy technology and gadgets, I just dont have a need for all of it, nor the time to tinker like I did in my youth. Like I havent bothered at all with apple devices, so Im kinda clueless with how to navigate those things. Last time I used an apple product was around 2008 when I was using MacOS in college.

I know people that can't use Windows to save their life, but if you put DOS in front of them, it's like something clicks in their brains and they suddenly remember how to type.

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I think it could go both ways. Another commenter mentioned the younger generation being used to things just working. You pull it out of the box, power on, good to go. When it comes to troubleshooting, that's where they seem to fall behind.

On a other note, I have a friend that is the same age as me, grew up with pretty similar upbringing. He's the type that if it doesn't work then it's not worth using. Couldn't get a Bluetooth speaker to connect to a computer so he got frustrated and played without sound.

I think it will really just depend on what that specific person was exposed to. Admittedly, there has been a few times I got confused at a card reader. I'm used to swiping or inserting the chip. Some card readers are the touch and go and it took me a few minutes to realize it was scan and go.

The biggest difference is the ui improvements. You don't need to know how to use a command line you can just click an icon. A lot of tech is largely the same as it ever was but just has an easier to use interface. Going forward something like palm readers and facial id scanners will simplify this even further as you won't even need to know what icon to tap. For better or worse.

You forgot gen-x, who were the first generation to really have access to the internet at a young age but had to work at it.

I'm gen-x and have both my boomer parents as well as my 'digital native' kids come to me for help with technology.

This. Us Gen-Xers got to live the entire computer revolution in real time.

I'm 39 and I'm already starting to get bad with certain parts of technology, so absolutely yes. That said, I'm also getting to the point where I'm starting not to care anymore.

Yeah, same age here. I'm easily confused by android aps and sometimes it's just not worth it to figure it out. Still good with the tech i grew up with though.

I don't think so. I honestly think we grew up in a time that encouraged learning how these things work. Anecdotally, younger people don't seem as interested, because everything's always "just worked" for them; they were raised on iPads. I already see them struggling with technology similarly to boomers when it isn't immediately obvious how to do something.

i think everyone can learn how to use new tech, its more a question if you still want to.

For example i dont feel the need to get into tiktok.....but if tiktok existed 15 years ago i would have.

Here are still old people using CLI text based browsers on a dialup connettion who never felt the need to upgrade to a more visual way to browse the web...even if they could learn it.

At a certain age u just stop giving fucks about new things maybe.

Depends on the personality of the person.

I knew someone born in 1905 who was excited by personal computers and happily using email into her 100s.

Yes. Now that tech has been refined and turned into fashion appliences, 20 somethings have no curiosity about tech and no desire to bend it to their will. Learning the underpinnings of tech bores them. I'm a boomer and feel like I grew up at the perfect time for a hacker/engineer. Tech was much simpler when I started out. It took work/programming to get your Commodore 64 to do anything interesting.

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Your question reminded me of an interesting article I read a while back: Gen Z Is Apparently Baffled by Basic Technology.

It's kind of a click bait title, but I think it's still interesting. Technology is definitely generational, and I'm sure there are some things millennials will be better prepared to use in old age, but there will likely be lots of new tech that will be a struggle to learn.

I feel the've gotten too much of a streamlined experience compared to what millenials grew up with, who had to be able to do a lot more bugfixing to get things to work the way we wanted to.

Definitely. I feel very lucky to have been able to experience it all. I wonder if my personality would have led me to it anyway but I guess my personality was shaped by growing up through it. Would I be as curious otherwise?

I think there are fewer tech-savvy people in the world than people think. Most people are capable of using tech just enough to do what they're trying to do, and don't take the time to learn to use newer technology, preferring to stick with what they know.

On the other hand, people with a desire to keep up with new technology probably will.

Most of the basic tech issues and dumb questions I deal with at work are for people over 50 or under 25. Younger GenX and Millennials generally pick things up quickly and have no problem with basic troubleshooting.

It feels like some people will struggle with technology and for others it will be effortless, no matter what era they are from. Some people are curious about these things and want to know how machines work. It's the curiousity, systematic thinking and joy of learning that remain relevant.

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Maybe some of us will, but not all of us. I'm already better at troubleshooting things than my gen z coworkers because they never had to go through the things that we had to go through to make things work, or at least they don't know how to google things to find solutions to things like I do.

Maybe kids have a leg up on the boomers that only had slide rules growing up, but I believe that tech literacy is much lower than people realize. Beyond the bare minimum of using email and browsing the web, most people generally just don’t aren’t using computers in a deep way, including kids that just grow up consuming content on tablets. Touch screens actively obscure the complexity of computers to make them more intuitive.

This research was published nearly 10 years ago but I it’s relevant today: https://www.nngroup.com/articles/computer-skill-levels/

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Lots of interesting comments! I really enjoyed this thread. Two things I'd add:

  1. I think "technology" should really be referred to as "a technology". For instance, judging Gen Z against a technology (like a photocopier) that predates their birth seems a bit unfair. As a Gen X, I don't think it was fair to be judged for growing up with calculators instead of slide-rulers. I love old tech, but I'm not kidding myself, it's old tech not the only tech.

  2. Also shouldn't the organisation adapt instead? If new hires are more comfortable watching videos for training vs reading procedures, or taking photos of things with their phone instead of the photocopier, isn't that just fine. It's not my preference, but isn't it best for me to adapt rather than them.

It's not that I don't have generational pride. I like my generation, we were and are adaptable. I just can't imagine that the subsequent generations won't be as adaptable to things I can't even imagine yet.

As a member of the Oregon Trail Generation (a sweet spot on the boundary of Gen X and Millennial), I think people who were in elementary school in the 80s have a pretty special set of skills where we can use "old" technology, and were frequently the ones who had to help our elders with it, and we have seen new technology (home computers, the Internet, smart phones) come into being and mature.

So we didn't just learn how to use tech, we learned how to grow with tech as it grew.

I'm guessing large language models - imitative so-called "AI" - is going to do that same sort of growth and change arc over the next couple decades. It's likely I'll be pretty mystified by it, but hopefully my kids will be playing with it and growing with it as it grows into a mature technology.

I'm 40 and I've never scanned a qr code in my life. So yes, absolutely.

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That depends on the UX/UI developers. When the app tries to be smart and make every interaction a conversation, I immediately want to abandon it. Linux is spoiling me with its user-friendly "do what I tell you" philosophy.

I swear modern UI is like the overly attached gf meme. Stop holding my hand and let me get dem files, bruh.

Technology is quickly becoming less and less about the underlying technologies and more about how the large corporations want you to use their product. I was briefly a volunteer website administrator for a small non-profit and despite having done freelance web development 15 years ago and knowing how to program HTML and several other web technologies, it was a struggle because they used Google on the backend and everything in Google was unintuitivly laid out and impossible to do without going through the Google interface. I often frustratingly joked that I was a Google administrator, not a web administrator.

Another example was some Linksys wireless mesh extenders I bought. The setup process involved using a privacy invasive app on your phone to connect with Bluetooth. It would try for 5 minutes and then just error with no error code. There is no manual setup process. There was no log file. When it didn't work after 5 minutes of trying, it told you to call a phone number that was always busy and blocked the 5 minute connection process since it needs a phone to do both things. Eventually, after about 6 hours, it just randomly started working.

Combine that with people biologicaly becoming less able and willing to learn as they get older and it's pretty likely that millennials will eventually get left behind even if they try to keep up to date.

I am late 30s. Grew up without cell phones, computers etc. Didnt hear about the internet before it was available at the nearby library.

However..

I study computer science. I love tech, gadgets etc.

My theory is though, at some point, my interest drops and i just stick with what i know. Just like i stopped caring about tv, popculture, fashion etc etc

You get other things to do, and less time for the fun stuff.

I think the biggest variable in ability to learn is the willingness to learn. I think we will still annoy the youngin's of tomorrow a little bit, human nature is to avoid some change, but I dont think millennials will be as bad as boomers because of lead exposure.

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Built my first PC at 8 years old, no degree, and my family is comfortable - which is really as far as my aspirations went career wise.

I think, because I feel it myself while studying for a specialization (getting bored in my current role), its that people grow apathetic to learning after a point, coupled with the pace of life... Who has the time, energy, and focus to keep up with every new facet of tech?

Its my passion, and still I have trouble.

It seems like most people at my highschool are familiar with their basic favorite apps and can get a not great grasp on new applications and programs. But other than that it seems like a lot of people seem hopeless because they might now how to use their favorite apps well, but the second anything errors out of bugs out or they install a new app that isn't so user friendly their brain just powers down. They don't even try to Google it.

This is one thing that kinda concerns me is they people stay in their little apple ecosystem and use the most basic apps they don't really get that experience of actually googling s error code or a specific bug. Even people who use their phones half the day still don't know shit about anything because they don't leave their bubble.

But I know it's not everyone's thing to try to step out of the bubble and learn how to troubleshoot and fix stuff. But there is so much cool stuff out there that they just refuse to learn because they didn't immediately understand the app. It's like they are scratching the ice with how much they can do with their devices and they don't even try to go deeper.

phone ecosystems completely obscure how computers work which doesnt help with tech literacy

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I'll add my two cents as a Gen Z that realized he was way more tech illiterate than initially thought.

In my undergrad, I was tasked with running molecular simulation jobs on an HPC that I could only access through a terminal. The complete paradigm shift I experienced going from just a Windows user to Linux was shocking. Didn't realize how little I knew about file system hierarchies, connecting devices, and seemingly unheard of concepts like mounting and partitioning drives. I didn't know that Bash existed, what a shell even was, or literally anything with networks. Imagine going from using Word and thinking the terminal is terrifying to writing python scripts in Vim without really knowing how to program either.

Linux plus a de-Googled phone is where I've been at. After nuking Windows 11 from my laptop, I even saw that it got a decent amount faster. Using software that won't have its UI drastically changed every year is nice.

Not a chance. Millennials had to be good at tech when they were coming up. Everybody after got iOS.

The vast majority will be, yes. We may have grown up with technology being janky but it has been years since that has been the case. People are comfortable with the current tech. Even me as a techie will often reach for the thing that I know how to use rather than going through the process of learning something new. I largely just want shit to work.

Absolutely, and I'm looking forward to it. I'll be the fossil holding up the entire self-checkout lane because the retinal scan can't see past my cataracts, and not one of these kids can stop me!

[old man yells at cloud computing]

I'm already one of these millennial who become a boomer.

I'm for the regulation of social media with age restrictions or restricting access to smartphone for the youngest.

When I see the damage of both of them on the young generation and at school, we can't close our eyes on the issues. We need to act and fix them.

I mean I'm Gen Z and still don't understand what an NFT is so probably lol

Imagine going to the grocery store filling your cart with stuff and then checking out. Then you leave the cart behind and only take the receipt home with you. In this analogy, the NFT is the receipt that you get at the checkout counter and your cart is the actual picture file. Although you do usually get the picture file, anyone else can access it too.

Sure the receipt proves that you bought the thing, but you having the receipt only matters if somebody else cares.

The art world was actually a good target for NFTs because I can print out a picture of a Monet and hang it on my wall for basically free, but other people pay hundreds of millions of dollars for that same painting just because it's "the real one".

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As a milenial, we were taught how to sewrch for solutions and trying to figure stuff out.

Chances are millenials will deal with tech far better thqn gen z. We might stumble when shit is so dumbed down its not even intuitive, but hey, we can actually search for solutions and use more than two brain cells.

Am millennial. I was taught not to believe anything that anyone said on the internet anywhere and to never tell anyone online a single detail about your irl life, and I had to learn how to figure stuff out myself when my parents weren't watching. It's a skill that can be learned, it isn't inherent to millennials, though granted we all had a lot more fucking about to do with our devices in our time so it makes sense that most of us picked it up.

Nowadays my parents readily believe all the crazy shit people write on the internet about politics and suffer from identity theft because they give their data to just anybody, and kids don't know what a file explorer is or how to read an error message without instinctually shitting their pants. What the fuck happened?

I feel like for a brief, beautiful span of like 5 years between 1998-2003 everyone was all mostly on the same page with tech stuff, and then we got left behind in the valley of sanity while the two generations adjacent to us melted their brains. But I was less than 10 years old during that mythical time so what the fuck do I know, I was mostly busy playing Donkey Kong and learning times tables.

I'm of a similar age to you. In my elementary school, we had to learn to use Windows 95, Apple II PCs, iMac G3s running OSX, Windows 98, and I think we had to type a few DOS commands in for e.g. playing Oregon Trail on floppy disk.

Before us were people who mainly learned computers as command prompts, after us were kids who got OS X as their idea of "a complicated computer".

To me OS X felt like playing with those oversized Duplo blocks when I was used to regular Legos, y'know? Too simplified sometimes, but you could make it work.

Nowadays people barely know what files are, let alone the dark arts of CLI.

It's a weird feeling, having seen technology explode in complexity, then implode into crippling oversimplification. Not like simple tech didn't exist before, like game consoles, but now it's all average people understand.

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I don't think it'll be nearly as bad. Of course, younger generations will always be quicker than the last when it comes to new tech. I'm sure I'll be struggling with Timmy's fulldive VR system at some point

As long as the core of new tech is still largely based on what we have now, I don’t think so. Might be a little slower to adapt, but millenials will be able to if they wanted to. If it’s an entirely new invented or discovered technology, then maybe we’ll become like boomers.

As a millennial who grew up with the early internet and a home computer, I think we'll be fine until we're not.

When the Chinese hackers find a way to patch our wiping robots with software that sodomizes you while humming Yìyǒngjūn Jìnxíngqǔ, I think we may struggle a bit.

What new tech arrived after smartphones anyway?

LLMs/ChatGPT and Midjourney/Stable Diffusion. Prompting them to get something useful out is an art in itself.

Occasionally I'll be doing something manually before I realize "wait this is drugdework that ChatGPT can do for me". I think that kind of mental shift will be difficult or scary for many people, whereas the kids who are in school now will be raised with it as a default option to do their work.

VR headsets

Casting

AR glasses will likely be common in 10 years.

Brainwave interface will probably be a thing in 20 years.

VR

Meh, too expensive without much useful applications. Even then it's just a display that you put on your eyes.

Casting

Seriously? Secondary display is a new technology? It is wireless but it's still just another display.

AR glasses

Wouldn't hold my breath for this tbh. And again it is not some radical technology with multiple usecases. It's just a gopro with a screen.

Very true. The next "great" technology will not be something that came before. Like prior to the iphone people just wanted smaller phones. They didn't care about screen size. Just look at the phone Ben Stiller uses in Zoolander. That's what people thought the future was.

Bill Gates (yeah boo, I know) said:

People often overestimate what will happen in the next two years and underestimate what will happen in ten.

This is borrowed from others. It basically means fucking VR is going to be peanuts compared to what we will have in 10 years. Probably will just need to ask the phone "do this for me".

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Regarding your dismissal of AR glasses:

You could've argued that the iPhone was just a fluffed up Palm Pilot or Windows CE device, but with a more limited Apple OS. Doesn't make it less of a big deal, in terms of technological turning points.

Just because a device is merely an iteration on what's come before doesn't mean it isn't popularizing a novel computing paradigm.

With respect to VR, if you think the display tech is all there is to it, you must've not been following VR since the Oculus DK2 (or perhaps you've only tried gen-1 PSVR?). The tracking and motion controls are insanely good. Playing a game with a controller or keyboard+mouse is nothing at all like swinging a sword or aiming a gun with your own body. Even exploration games like Myst feel completely different.

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I'm an elder millennial. While I'm good on my computer use, cars are starting to get too advanced for me to repair myself. Eventually, I'll have an electric car and be entirely dependent on a mechanic to repair the vehicle.

"Elder millennial."

That phrase. That phrase scares me. The oldest millennials are apparently 42 years old according to some random website I found. Not quite elder, but still making me feel like time is going too fast.

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I don't think so. I do think there will be a decline as we get older, but the overall level of aptitude will be higher than the generations before and after. It's the younger generations I'm worried about. Other commenters have already mentioned it, they've grown up with already well-polished UX to the point that they don't need to understand how a device works to use it. Most of us here have a high level understanding of how computers work, the app or browser you're reading this from, because we had to understand how they worked if we wanted to be able to use them when we were younger.

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I don't think that will happen. Mom used to build websites, and dad is in charge of tech support for a power company. They are in their mid-late 60s. But they've worked with computers most of my life. We have had home computers since the mid 1980s. Neither of them have trouble with smartphones, tablets, or any other electronics.

They already are.

I recall seeing studies posted back on Reddit basically stating that since modern tech is (usually) easy to use and highly polished, young people simply don't understand how the underlying tech really works. On the flip side, those of us who grew up having to set up comm ports and allocating extended RAM and set dip switches on computers kind of had to learn how all this worked or else none of our stuff would function. If you understand the basics then it is easier to deal with stuff when it goes wrong - it doesn't become an unsolvable box of mystery.

I have much more faith in getting a problem resolved nowadays by a younger Boomer or Gen X'er who tinkered with some of the early computer tech from the 80s & 90s, than a Zoomer or Millennial who has only ever used iPhones and modern Macs.

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My experience is the more things “just work” the worse people are with the tech.

Those who grew up with computers in the 80s are typically the best at problem solving / hacking / debugging.

My kids literally don’t have a fucking clue, sadly. I thought they were going to grow up super geniuses with the amazing technology they inherited.

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100% sure, I don't even know how to use discord, that shit is confusing as hell while the fediverse is no biggie

And I am completly ignorant about tech I intentionally chose to ignore like tiktok and snapchat

They already are. I have a teenager. She is technologically illiterate as are most of her friends. Oh, she has an iPhone, iPad, laptop, etc. But when it comes to doing anything more than using her favorite apps on it, it's like she's completely lost.

We lose some of our capacity to learn as we age but I think we also kind of get to a place where our plate is pretty much full and you just let a lot of things go that aren't important to you. I feel that way about certain things sometimes. Hell, I work with technology for a living but there's so much that changes so fast. There's a lot of stuff that sounds interesting but I'm not going to spend a bunch of time learning about it because I don't have time and don't care. Unless it has an impact on me getting paid of course.

Yes, absolutely. I'm a Xennial so I'm old. My world is tech because it fascinated me when I was young (and lucky enough to have access because it wasn't a guarantee in those days) and I made a living from not being afraid of tech. I dealt with boot disks, dip switches, losing your Internet connection because someone in the house picked up the phone. My 9 year old thinks something is broken if a program asks them to update.

We built this world of it just works to make sure boomers didn't have a panic attack everytime they used a computer and the unintended consequence is our children panic and have no interest in understanding the the underlying process of the systems they work with, because it just works.

I try to get my kid to care but they don't, they just want Minecraft to work NOW.

All that being said I also have lost interest in a lot of what's new. I know TikTok and Whatsapp exist but I have never used them. AI feels big enough that I've messed around with it but I never think oh let me ask ChatGPT... I'm sure in 10 years my kids or an employee are going to laugh at me as I read documentation and forums to figure something out and they will say Bro why not just ask ChatGPT. They just want everything to work and give them the answer now and I think it's going to blow up in all of our faces.

I'm sorry, but are you referring to a teenager as a millennial? Because millennials are in their 30s by now.

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Every new technology so far has been an enshittified version of what we had in the early 2000s, so no.

Lemmy is good, but is basically crowd sourced reddit. So not exactly an alien concept.

Honestly, I think yes, it’s inevitable. The reason why is that keeping up with constantly changing technologies requires constantly learning how to do everything over again, and again, and again. It will get tiring eventually, and people will feel that learning the ins and outs of yet another social media app just isn’t worth it when they can already get by.

I say this as as software developer who sees a new tool or framework or language come out every year that’s bigger and better than the last, and I see the writing on the wall for myself. I’ll be outdated and just some old geezer who works on legacy tech stacks in 10-20 years, just like the guys working in COBOL or whatever now.

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Absolutely. They will try to plug keyboards and screens into the neuralink chip.

Honestly, I doubt it. We got in on this sort of stuff early in life, so I don't think we'll struggle.

The way some of my older millenial and x-er friends are reacting to AI I sort of wonder if that'll be the dividing line between generations. Someone in their 40-50s can probably afford to ignore AI in the coming years but a zoomer ignores it at their own peril. I bet there'll be millenials in a couple decades complaining about how it's crazy the youths have 'AI friends'.

I will. I’m eldest Gen Z (+ a software developer) and I’m already noticing that I’ve just stopped engaging with new tech. I know that one day 30 years down the line I’m going to probably struggle with new tech.

Tech in general is advancing at such an exponential rate that it’s going to surpass a whole lot of people quickly.

Will they? They already are. The number of people I see who don't know what a file manager is is insane. It's insane because I remember before smartphones, everyone knew what a file manager was. They forgot? I don't know. It makes no sense to me.

I think in general, people are bad with technology.

Nah, this is iphone issues. They do everything as inconvenient as possible. AFAIK there still no way to transfer files over bluetooth for iphone.

The most common complaint I hear on most websites is "I have been here on this website since the first days, and now they redesigned the site and I can't find the place to change my profile picture", so you can already see signs of this.

The reverse also applies too. I notice other Gen Z members often asking things like "how do I make a forum" when they clearly just made a forum thread (they're called threads, not forums) to ask the question. It's like the internet equivalent of "how do I get Green Mario", "why can't Metroid crawl", "why does Zelda always have to save the princess", and "what gives X-man his long nails".

To be fair, some companies seem to go out of their way when redesigning their software and websites to obfuscate basic features.

Oh, you want to change your profile picture? Obviously you go to Settings > Privacy > Verify Account > Profile Picture! It's just the most logical place to put it!

Its dependant on how much of a jump in tech we can go. To me, the next jump is immersive AR, and/or realistic AR. That could be a hurdle for people not grown up with it.

As a millennial that was born near the end of the cut off I think millennials will adapt well and likely better than most any other group except maybe Gen x.

We were brought up in the infancy of personal computer technology where everything was more difficult and convoluted than it is for preceding generations. We started out at minimum using DOS and having to circumvent the older operating systems where even the simple task of chatting with your friends online was a multi step process. Since that point things have really only gotten simpler.

If we were to create a meta person who has the general computer competence of their generation and tested them I think we would find that Gen x and millennials are not only as well adjusted to modern technology but also faster to adapt to it. They will likely be faster at solving issues and problems as the skills and knowledge they had to adopt early in life to do even simple things still applies to the basis of all computing that we have today. Even very simple things like file navigation, adjusting basic computer settings, setting up a computer, modifying files, and even using web searches to troubleshoot problems are strengths that millennials and Gen x will have that will likely see a fall off from there after in the other generations.

Computer incompetence has become increasingly more common over time to the point we are reaching now in the United States where it's fallen off so much is becoming a crisis as kids growing up now can simply only use phones and tablets and actual basic computer skills have become an issue. With the cheap cost of electronics there is even less interest in kids to learn how to solve issues on their devices as they see it as easier to just buy a new device altogether and avoid troubleshooting altogether.

The exception to your rule may be the boomers who grew up learning how to program without OOP or a modern IDE, who could manually correct an error in a punch card with sellotape and who could write a complete accounting system to run on a machine with 32K RAM and no hard disk. Now get off my lawn.

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I feel millennials very quickly learned to Google things that they didn't know. As long as access to information is free and easy, I think millennials will adapt but whine about how modern design isn't intuitive enough.

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It could happen. Is typing class still a thing in school? cause younger generations suck ass at touch-only typing from what I can tell, which is the opposite you would expect

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Gen X here, not for me but I see a lot of my age group struggling with AI. I keep trying to get them to use it and I'm even buying it for the office and it's interesting to see the reactions.

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Probably not as bad, but it is an inevitability I think. Once you get a certain age, major shifts are just more difficult to adjust to. On a smaller scale for example, I don't understand things like Tiktok, Snapchat, etc. I'm a millennial that will be hitting 37 this month, so my adjustment to social media ended with Instagram basically.

I think it's gonna get worse. Change is a part of every generation but it feels like the rate at which things change is increasing significantly.

but it feels like the rate at which things change is increasing significantly.

Maybe, but it's not like the previous generation didn't have massive technological change in their lives.

My parents grew up on small farms. Their "school van" was horse drawn.

It was the rare wealthy neighbor who had moved from horse power to having a steam tractor when they were teenagers.

When they were in their 30s they watched men fly to the moon on TV sets that weren't invented yet when they were born.

They both had smartphones in the last years before alzhimers started to steal them from us.

We’re already bad comprehending AI.

  • edit because I‘m disxlecik

We’re already bad comprehending IA.

No kidding. I don't get why Iowa thinks they should be the first state in the primaries. They haven't been representative of the whole country in ages.

iPhone to scan a QR code.

Knowing that this feat was not existent 5years ago ( < iOS11) and is not implemented the same on , is it a fail ?

It depends what we mean by "bad with technology."

A lot of posts here are talking about how the current young generations (Generation Z and Generation Alpha) are bad with technology as they don't understand anything, and this is true, but to most people being "good with technology" means you're good at using it for desired results, not necessarily understanding how things work or how to troubleshoot.

In my opinion: No. Due to the type of technology that the millennials grew up with, they are generally good at adapting to new and changing technologies, so I suspect they'll be quite good at keeping up. Whether this will hold true for Z and Alpha is to be seen.

Na it'll be the music we don't understand.

And the fashion.

Oh wait and the slang.

I've been enjoying the music Gen Z is making and I'm looking forward to what Gen alpha creates.

I've never understood fashion though and I'm already mostly stuck in my slang.

I'm enjoying the music too.

I'm terminally online so the struggle for me is to remember to not use slang in my everyday life that's not age appropriate.

Yes.

Of course, there will be a range in all generations from those who ignore technology altogether and who will inevitably be bad at it, to those who keep on top of every change and continue to be skilled users of that technology.

I don't see why there would be a difference from one generation to the next. The proportions might be different: boomers and GenX who saw this stuff come in later in life and who know there is more to life than technology might be more inclined to spend their time away from that tech than later generations that grew up with this stuff. Or maybe the later generations will want to get away from it and rediscover nature.

I suspect that if and when retirement happens I'll (GenX) be spending a lot of time away from computers.

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Nah don't think so. I think it's less of a generational thing and more like when a particular technology came about. Like boomers are in my experience generally okay with older more 'analog' tech. Millennials I think are decent all around. Gen z don't know how to use anything outside an app and it's baffles me.

Guess we'll just wait and see.

Damn near guaranteed.

Technology doesn't stop but at a point you get stuck in your ways. Sure you could use Windows Settings App, but you know how to navigate the control panel and the settings app is so damn cluttered. I could potentially live to be 90 something but I'm for sure intimidated by what tech would look like in 50 years.

Yes. I think the big jump will be with biotech. Some people will have trouble with organic interfaces and organic machines.

Meanwhile I love watching kids who have used touchscreens their whole lives trying to navigate a mouse.

Yes, at some point there will likely be a change you don’t follow. Then you’re stuck

My grandfather was an electrical engineer. Very comfortable with technology. Built TVs and ham radios for fun, fixed people’s appliances on the side. He helped build the first TV station in Baltimore. After he retired, he built one of the first TV stations in San Salvador. His thing was power electronics and I could never keep up with all the facts, the formulas and math, the circuit architecture that just poured out of him at will. A very impressive guy.

Then as a summer project, he helped my brother build an amplifier so we had great music …… and realized his thing was transistors. So much technical skill, knowledge, interest, that didn’t make the jump from vacuum tubes to transistors.

We’re all thinking computers, since that’s what we do, but technology is so much more. Think of car guys. Huge, impressive, emotional technology that changed the world. But a lot of them got left behind with ignition electronics, more efficient engine design, exotic alloys. Think how many will be left behind as we transition to EVs. We’re no different

To all you guys bragging about which Linux you use, let me tell you about my lord and savior: cloud computing. Will that be the jump you can’t make?

cloud computing. Will that be the jump you can’t make?

Absolutely.

In my professional life, I use cloud platforms all the time and I'm quite familiar with using k8s and docker to manage my deployed code...

But for my personal computing, HELL. NO.

Not because I don't understand the tech, but because I don't trust the companies that own it.

Gen Z is already worse with the tech that they grew up with because it is so simple and "just works" without them having to learn even simple things like file structures or how to type. So, I guess, no, you're looking at the wrong generation. Millennials grew up having to learn new tech as it developed, so adaptation is a skill among our generation.

Probably not but social media trends have got me fucked.